AJ
GBExcellent Customer Service Product received as promised. Customer service was very responsive and responded to my inquiries in less than 24 hours. Shipping was delayed due to the pandemic, but given this product was sold out and/or overpriced everywhere else, we were thrilled to receive it from a reputable company at a fair price.
Jason Genung
GBLoved it at first I got the POLAR PRODUCTS ACTIVE ICE 3.0 38" X 22" BLANKET PAD COLD THERAPY SYSTEM WITH DIGITAL TIMER, 9 QUART RESERVOIRSKU: PP-AIS3.0-9-BB. My wife had a knee replacement and she loved it at first but the pump would stop pumping sufficiently to keep her leg cool. The pump isn’t restricted by anything because I use frozen water bottles as suggested. I’ve tried keeping the cooler level with the blanket(which is inconvenient) and it still didn’t keep pumping enough. I’m thinking there is too much flow restriction with the blanket being that it has a lot of channels or cells to pump through. The package also came with instructions for a control with a timer and we recieved a basic controller for flow only. I would appreciate a solution as she continues recovery and she will be having the other knee done soon. Thanks
Harry Yee
GBFast shipping and reliable Easy ordering online. Order shipped out quickly, was packed well and arrived quickly as well. Everything felt safe and reliable, would definitely order from Unique Fitness Concepts again.
Mike O'Connell
GBCompany seems to be ‘checked out’ when it comes to info sharing Agee with other reviewers on total lack of transparency on company’s part and their lack of an informative process per back orders. Wanted something for Christmas that I had to call 3 days prior to get any info on holdup. Then month later and no communication I left another concerned voicemail. Not instilling confidence that we will ever be getting this paid for item. Terrible customer relations.
Derek Potter
GBAvoid At All Cost Avoid At All Cost. It’s a scam and I lost $425. Save yourself the time and money and go buy from someone else. I purchased a set of Powerblock dumbbells and they sent me the wrong set twice. I returned both sets and I am still waiting on my refund of $425. I have contacted them multiple times and they do not respond. Completely terrible company. I have started a charged back through American Express since I have not heard from them in over a month.