Mike O'Connell
GBCompany seems to be ‘checked out’ when it comes to info sharing Agee with other reviewers on total lack of transparency on company’s part and their lack of an informative process per back orders. Wanted something for Christmas that I had to call 3 days prior to get any info on holdup. Then month later and no communication I left another concerned voicemail. Not instilling confidence that we will ever be getting this paid for item. Terrible customer relations.
Jordan
GBExcellent quality and received in 2.5 weeks The website says 3-4 weeks to get your order and I received mine in 2.5 weeks. The price includes free shipping! I called their customer service (which had stellar reviews online) before placing an order for the TKO barbell set and they said their stock order arrives in 2 weeks then they turn the order over quickly to send out to the customer. Everything was exactly as she said. Packaging was very secure. The quality is excellent! The weights have a smooth finish and the barbell has a nice soft lining for better grip. I am very pleased and will order future equipment from them.
K.W.
GBI was looking for adjustable dumbbells… I was looking for adjustable dumbbells for my home gym, and Covid-19 made them nearly impossible to find. Unique Fitness Concepts had the Power Block EXP set in stock, for an EXTREMELY FAIR PRICE! Better than I could find anywhere else. I emailed them with a question and they responded - fast. That's rare in customer service these days. An overall great experience.
James Brabson
GBA formerly real company is now a fraud This appears to have been a real company once upon a time. Now it clearly is not, it seems to be a fraudulent storefront using the website of the original company. They will not ship your product. They will not refund your money. They will not respond to emails, phone calls, facebook messages, or voicemails. I have a long paper trail of my repeated attempts to get some sort of response from them. ANY response from them. I'm being forced to do a chargeback with my credit card company. AVOID AVOID AVOID
Kristi Galante
GBOrdered for my son at college Ordered for my son at college. Very quick reponse to customer service questions. Delivery was also faster than expected. I hope individual weight plates are available for sale soon, so they can be added to the bar for heavier lifting.