Emily Chancellor
GBI can't get anyone from the company to… I can't get anyone from the company to reply to my emails or phone calls about where my order (paid for) is in the process of shipping.
Mike O'Connell
GBCompany seems to be ‘checked out’ when it comes to info sharing Agee with other reviewers on total lack of transparency on company’s part and their lack of an informative process per back orders. Wanted something for Christmas that I had to call 3 days prior to get any info on holdup. Then month later and no communication I left another concerned voicemail. Not instilling confidence that we will ever be getting this paid for item. Terrible customer relations.
Kasee L Bates
GBScam Scam. 4 months later and I never got my product. Please avoid this company.
Jordan
GBExcellent quality and received in 2.5 weeks The website says 3-4 weeks to get your order and I received mine in 2.5 weeks. The price includes free shipping! I called their customer service (which had stellar reviews online) before placing an order for the TKO barbell set and they said their stock order arrives in 2 weeks then they turn the order over quickly to send out to the customer. Everything was exactly as she said. Packaging was very secure. The quality is excellent! The weights have a smooth finish and the barbell has a nice soft lining for better grip. I am very pleased and will order future equipment from them.
AJ
GBExcellent Customer Service Product received as promised. Customer service was very responsive and responded to my inquiries in less than 24 hours. Shipping was delayed due to the pandemic, but given this product was sold out and/or overpriced everywhere else, we were thrilled to receive it from a reputable company at a fair price.