A formerly real company is now a fraud This appears to have been a real company once upon a time. Now it clearly is not, it seems to be a fraudulent storefront using the website of the original company. They will not ship your product. They will not refund your money. They will not respond to emails, phone calls, facebook messages, or voicemails. I have a long paper trail of my repeated attempts to get some sort of response from them. ANY response from them. I'm being forced to do a chargeback with my credit card company. AVOID AVOID AVOID

Loved it at first I got the POLAR PRODUCTS ACTIVE ICE 3.0 38" X 22" BLANKET PAD COLD THERAPY SYSTEM WITH DIGITAL TIMER, 9 QUART RESERVOIRSKU: PP-AIS3.0-9-BB. My wife had a knee replacement and she loved it at first but the pump would stop pumping sufficiently to keep her leg cool. The pump isn’t restricted by anything because I use frozen water bottles as suggested. I’ve tried keeping the cooler level with the blanket(which is inconvenient) and it still didn’t keep pumping enough. I’m thinking there is too much flow restriction with the blanket being that it has a lot of channels or cells to pump through. The package also came with instructions for a control with a timer and we recieved a basic controller for flow only. I would appreciate a solution as she continues recovery and she will be having the other knee done soon. Thanks

I needed a new lifting belt and went to… I needed a new lifting belt and went to my local national chain sporting goods store thinking I could pick it up quick and easy. They did not have the size I wanted and I honestly thought is was very expensive. I looked on-line and found Unique Fitness. They had the size I needed at almost half the price of the national chain. Sweet!

I was looking for adjustable dumbbells… I was looking for adjustable dumbbells for my home gym, and Covid-19 made them nearly impossible to find. Unique Fitness Concepts had the Power Block EXP set in stock, for an EXTREMELY FAIR PRICE! Better than I could find anywhere else. I emailed them with a question and they responded - fast. That's rare in customer service these days. An overall great experience.

Avoid At All Cost Avoid At All Cost. It’s a scam and I lost $425. Save yourself the time and money and go buy from someone else. I purchased a set of Powerblock dumbbells and they sent me the wrong set twice. I returned both sets and I am still waiting on my refund of $425. I have contacted them multiple times and they do not respond. Completely terrible company. I have started a charged back through American Express since I have not heard from them in over a month.