Craig Haberler
GBThis company is a SCAM This company is a SCAM. I ordered the product, used it for 30 days (it was only a 14-day dose apparently), and didn't realize until a couple months later, that I was being billed EACH MONTH, a subscription (that I did not sign up for). I called their Customer Service and was informed that the "subscription" was for a "monthly book" Once again, I only wanted a 14-day dose, not an ongoing "subscription" to a "book" Hopefully I will not be billed anymore, but just FYI, check your Bank/Credit Card Statements!
Peter S.
GBSecond Mile Service--Highest Commendation I have never spoken with a service rep as polite, helpful, knowledgeable, and courteous as the one I did today, Corina rep ID #102. She was so accommodating and understanding regarding the reason for my call. She even tried to help me by suggesting I consider trying another product that might offer more effective results. As far as I'm concerned, she is the best at what she does. I commend her with highest regards!
Edward Grau
GBI was conned during the order process… I was conned during the order process to "sign up" (somewhere in the fine print) for some "online course" re the Brazilian Wood use. No mention of where or how to activate this "course" during the order process so I only became aware of this "course" when the $79.92 recurring charges begin showing up. This con job (even with refund) insures that I cannot recommend nor re-purchase your product. Which has not worked for me....was going to give it some more time, but now I may take advantage of your money back guarantee. Karma a b-word..
Dan Frankel
GBCustomer support Lianne (108) was very… Customer support Lianne (108) was very helpful. She listened and did exactly what I requested. My only strike on her is telling me I am wrong. However, in not sure about this company. The advertisement that I responded to did not say anything about a monthly subscription. Thankfully, they emailed me before charging my card. How many would have missed this email? Many. This was inappropriate use of PCI information. Further, the agreement that I do have is full refund of I see no value of this product within 90 days of regular use (with no return) plus a bottle of something supplied by their distributor. According to Lianne, there will be a full refund, however I have to return unused product, and there is no trial bottle from the distributor. She was not informed properly and now the burden is on me to prove it.
Craig Shiple
GBWe contacted cust We contacted cust. service for help returning product. A representative gave us a non-operable post office address located in Tampa, Florida. I've been on hold with a non-answered toll-free telephone number. Confidence in the money back guarantee is waning.