I’ve been using minuteMD for a year and… I’ve been using minuteMD for a year and I’ve been so impressed from the start! Their customer service is unmatched and they seem to truly care! I’ve lost 30 lbs so far and have enjoyed using them and would recommend them to anyone!

Some Good, Some Bad When things go well, I am satisfied. However, they don't send the medication at regular intervals; you have to request it. I had a year with no problems, but this last time everything went wrong and now I have spent 3 weeks without any medication. Also, now the price has gone up by $50 a month. Be advised that they can put the price up whenever they want without notice, and although you pay every month, you don't receive medication every month.

No problems I have sent several emails and always got prompt responses. I received my first prescription last week (did my second injection yesterday). So far everything has gone well. I am hoping my next 3 month order goes as smoothly.

Improvement needed Not great communication on medication prescription, doses and prices. Also didn’t know you have to have a paid subscription to get the medication but it doesn’t automatically refill? Most of the time I end up with more questions than answers and can’t really get a straight answer from someone over email. Improvement needed for sure.

Unresponsive and no way to contact after taking my money I tried this company as a way to receive a GLP-1 medication to help jumpstart a weight loss. At first the company seemed to be responsive and reliable. They charged me and medication and updates were provided. If you email them asking for a refill AKA to charge you more money they are extremely quick to response. As soon as there is any issue (I have no medication left and have been out for 3 weeks now), they go silent. I have been emailing for weeks now. They have continued to charge but they are radio silent on their end. Additionally, there is no contact number provided online (I assume on purpose so they can do this to avoid doing their job and just taking your money). I do regret going with this company as two friends of mine are using another service and have not had the same issues with their GLP-1 subscriptions.