Improvement needed Not great communication on medication prescription, doses and prices. Also didn’t know you have to have a paid subscription to get the medication but it doesn’t automatically refill? Most of the time I end up with more questions than answers and can’t really get a straight answer from someone over email. Improvement needed for sure.

This is the best weight loss company I… This is the best weight loss company I have ever used! They always send my medication on time. They are quick and kind with response. I love Brittany and Chelsey. They always make sure I understand every time I have a question. Thank you MinuteMD!

Unresponsive and no way to contact after taking my money I tried this company as a way to receive a GLP-1 medication to help jumpstart a weight loss. At first the company seemed to be responsive and reliable. They charged me and medication and updates were provided. If you email them asking for a refill AKA to charge you more money they are extremely quick to response. As soon as there is any issue (I have no medication left and have been out for 3 weeks now), they go silent. I have been emailing for weeks now. They have continued to charge but they are radio silent on their end. Additionally, there is no contact number provided online (I assume on purpose so they can do this to avoid doing their job and just taking your money). I do regret going with this company as two friends of mine are using another service and have not had the same issues with their GLP-1 subscriptions.

Alayna was great and super quick with… Alayna was great and super quick with responding any concerns. Highly recommend this company!

They sent my husbands new order with my… They sent my husbands new order with my name on it! When I asked about it they didn't even answer my question and went on about how they can confirm his med was delivered. I had to reachout a second time to get them to clarify why I had 2 bottles with my name on it and none with his with only 1 month between orders. Selecting the RIGHT patient is priority #1 in medicine.