Sarah
GBHelpful Customer Service I had some questions that I needed answered before I placed my order so I emailed customer service. They responded so quickly and the representative was very helpful! Once I placed my order it arrived sooner than expected and the instructions were very clear.
customerA Reyes
GBThe waiting process is long and really… The waiting process is long and really no communication. Status just states processing but never exactly processing what. Also it will be about 3-4 weeks before you get medication, if I get it because I don’t know if I did since it just states processing. The next payment will be due soon and haven’t even received the first order.
customer
GBSo far the process is quite impressive So far the process is quite impressive. A lot of communication and all expectations have been made as promised in a timely manner. Just waiting on product to move forward. Very excited to transfer to MinuteMD. More positivity to come I hope!! Update: Received my prescription faster than I could hope. Everything MinuteMD has promised, has been delivered surpassing my expectations! Look forward to working towards my goal and maintaince with MinuteMD!
Tamrah
GBImprovement needed Not great communication on medication prescription, doses and prices. Also didn’t know you have to have a paid subscription to get the medication but it doesn’t automatically refill? Most of the time I end up with more questions than answers and can’t really get a straight answer from someone over email. Improvement needed for sure.
Thalia LeBlanc
GBI’ve been using minuteMD for a year and… I’ve been using minuteMD for a year and I’ve been so impressed from the start! Their customer service is unmatched and they seem to truly care! I’ve lost 30 lbs so far and have enjoyed using them and would recommend them to anyone!