Kmkerr
GBNo problems I have sent several emails and always got prompt responses. I received my first prescription last week (did my second injection yesterday). So far everything has gone well. I am hoping my next 3 month order goes as smoothly.
customer
GBThey sent my husbands new order with my… They sent my husbands new order with my name on it! When I asked about it they didn't even answer my question and went on about how they can confirm his med was delivered. I had to reachout a second time to get them to clarify why I had 2 bottles with my name on it and none with his with only 1 month between orders. Selecting the RIGHT patient is priority #1 in medicine.
customer
GBThe whole process was quick and easy The whole process was quick and easy; it took less than 2 weeks for me to decide, do bloodwork, hear back, do a consult and start my prescription. Highly recommended!
Tamrah
GBImprovement needed Not great communication on medication prescription, doses and prices. Also didn’t know you have to have a paid subscription to get the medication but it doesn’t automatically refill? Most of the time I end up with more questions than answers and can’t really get a straight answer from someone over email. Improvement needed for sure.
Lindsay Whiting
GBSome Good, Some Bad When things go well, I am satisfied. However, they don't send the medication at regular intervals; you have to request it. I had a year with no problems, but this last time everything went wrong and now I have spent 3 weeks without any medication. Also, now the price has gone up by $50 a month. Be advised that they can put the price up whenever they want without notice, and although you pay every month, you don't receive medication every month.