Consumer
GBAlayna was great and super quick with… Alayna was great and super quick with responding any concerns. Highly recommend this company!
Jenna Masterjoseph
GBI’m concerned because I paid for the… I’m concerned because I paid for the subscription and did the process however I haven’t heard from anyone and it’s been 5 days. I’ve emailed countless times and have yet to get a reply. I don’t know if this is a scam at this point.
al
GBPlease just don’t do it. Find another provider. I have been using minute md since October, I did my labs and received my medication on time every time. My concern is their customer service and very hands off approach to this medication. They do not reply and you don’t have the capabilities to speak to your prescribing dr. You can email/chat on the portal but it is with a third party who speaks to the provider for you and will, maybe, get back to you. And when I say that, I mean they reply with a “speak to your primary care provider”. They are dangerously nonchalant about the medication THEY are prescribing you. They give you absolutely no information on side effects, risks, and they don’t help you if you submit labs or any side effects that may be abnormal. I would never use this company again if I wasn’t locked into a contract with them. I would highly suggest finding another telehealth company that will actually help you because I promise you minutemd does not care.
Sarah
GBHelpful Customer Service I had some questions that I needed answered before I placed my order so I emailed customer service. They responded so quickly and the representative was very helpful! Once I placed my order it arrived sooner than expected and the instructions were very clear.
customer
GBSo far the process is quite impressive So far the process is quite impressive. A lot of communication and all expectations have been made as promised in a timely manner. Just waiting on product to move forward. Very excited to transfer to MinuteMD. More positivity to come I hope!! Update: Received my prescription faster than I could hope. Everything MinuteMD has promised, has been delivered surpassing my expectations! Look forward to working towards my goal and maintaince with MinuteMD!