Helpful Customer Service I had some questions that I needed answered before I placed my order so I emailed customer service. They responded so quickly and the representative was very helpful! Once I placed my order it arrived sooner than expected and the instructions were very clear.

So far 10 out of 10 Sign up was easy. Everything happened in promised time frame or better. Haven’t used the injections yet (though they arrived in lightning speed) that’s for tomorrow. 10 out or 10 so far.

Great company This company is my 3rd company. The first company lost their doctor and pharmacy. The 2nd company could not keep my records straight, took forever to mail my meds to me and the final straw was when they switched my meds to another product doubling the cost. This company is the most responsive to any and all questions at anytime day or night. They include clear precise information and very helpful links! They sent me a pre paid form for blood work to a pharmacy near my home. They always do what they can to help this process go smoothly. Highly recommend them to anyone needing semaglutide.

Please just don’t do it. Find another provider. I have been using minute md since October, I did my labs and received my medication on time every time. My concern is their customer service and very hands off approach to this medication. They do not reply and you don’t have the capabilities to speak to your prescribing dr. You can email/chat on the portal but it is with a third party who speaks to the provider for you and will, maybe, get back to you. And when I say that, I mean they reply with a “speak to your primary care provider”. They are dangerously nonchalant about the medication THEY are prescribing you. They give you absolutely no information on side effects, risks, and they don’t help you if you submit labs or any side effects that may be abnormal. I would never use this company again if I wasn’t locked into a contract with them. I would highly suggest finding another telehealth company that will actually help you because I promise you minutemd does not care.

Every step was easy and quick Every step was easy and quick. I am sure there was a portion that described step by step and I bypassed it bc I kept wondering what the next step was every step of the way. In the end I received my medication before the estimated time.