Fast and furious The communication was clear and fast. MinuteMD keeps you informed every step of the way. From the moment you choose/purchase the plan, completion of prequalifying forms, getting your labs prescription to Quest laboratories, approval and receiving your medication delivered to the comfort of your home it took two weeks. That is excellent and expeditiously. I just received my medication by the way in a very safe and secured package via FedEx. I can’t wait to start so I could start seeing the results to a new health body weight.

So far the process is quite impressive So far the process is quite impressive. A lot of communication and all expectations have been made as promised in a timely manner. Just waiting on product to move forward. Very excited to transfer to MinuteMD. More positivity to come I hope!! Update: Received my prescription faster than I could hope. Everything MinuteMD has promised, has been delivered surpassing my expectations! Look forward to working towards my goal and maintaince with MinuteMD!

They sent my husbands new order with my… They sent my husbands new order with my name on it! When I asked about it they didn't even answer my question and went on about how they can confirm his med was delivered. I had to reachout a second time to get them to clarify why I had 2 bottles with my name on it and none with his with only 1 month between orders. Selecting the RIGHT patient is priority #1 in medicine.

I’ve been using minuteMD for a year and… I’ve been using minuteMD for a year and I’ve been so impressed from the start! Their customer service is unmatched and they seem to truly care! I’ve lost 30 lbs so far and have enjoyed using them and would recommend them to anyone!

Improvement needed Not great communication on medication prescription, doses and prices. Also didn’t know you have to have a paid subscription to get the medication but it doesn’t automatically refill? Most of the time I end up with more questions than answers and can’t really get a straight answer from someone over email. Improvement needed for sure.