Helpful Customer Service I had some questions that I needed answered before I placed my order so I emailed customer service. They responded so quickly and the representative was very helpful! Once I placed my order it arrived sooner than expected and the instructions were very clear.

I’ve been using minuteMD for a year and… I’ve been using minuteMD for a year and I’ve been so impressed from the start! Their customer service is unmatched and they seem to truly care! I’ve lost 30 lbs so far and have enjoyed using them and would recommend them to anyone!

Please just don’t do it. Find another provider. I have been using minute md since October, I did my labs and received my medication on time every time. My concern is their customer service and very hands off approach to this medication. They do not reply and you don’t have the capabilities to speak to your prescribing dr. You can email/chat on the portal but it is with a third party who speaks to the provider for you and will, maybe, get back to you. And when I say that, I mean they reply with a “speak to your primary care provider”. They are dangerously nonchalant about the medication THEY are prescribing you. They give you absolutely no information on side effects, risks, and they don’t help you if you submit labs or any side effects that may be abnormal. I would never use this company again if I wasn’t locked into a contract with them. I would highly suggest finding another telehealth company that will actually help you because I promise you minutemd does not care.

The waiting process is long and really… The waiting process is long and really no communication. Status just states processing but never exactly processing what. Also it will be about 3-4 weeks before you get medication, if I get it because I don’t know if I did since it just states processing. The next payment will be due soon and haven’t even received the first order.

This is the best weight loss company I… This is the best weight loss company I have ever used! They always send my medication on time. They are quick and kind with response. I love Brittany and Chelsey. They always make sure I understand every time I have a question. Thank you MinuteMD!