Improvement needed Not great communication on medication prescription, doses and prices. Also didn’t know you have to have a paid subscription to get the medication but it doesn’t automatically refill? Most of the time I end up with more questions than answers and can’t really get a straight answer from someone over email. Improvement needed for sure.

This is the best weight loss company I… This is the best weight loss company I have ever used! They always send my medication on time. They are quick and kind with response. I love Brittany and Chelsey. They always make sure I understand every time I have a question. Thank you MinuteMD!

I feel there needs to be better…communication I feel there needs to be better communication. We need to know more than how to inject the medicine. I have not seen info on how to experience the meds, side effects, eating tips, etc.

Please just don’t do it. Find another provider. I have been using minute md since October, I did my labs and received my medication on time every time. My concern is their customer service and very hands off approach to this medication. They do not reply and you don’t have the capabilities to speak to your prescribing dr. You can email/chat on the portal but it is with a third party who speaks to the provider for you and will, maybe, get back to you. And when I say that, I mean they reply with a “speak to your primary care provider”. They are dangerously nonchalant about the medication THEY are prescribing you. They give you absolutely no information on side effects, risks, and they don’t help you if you submit labs or any side effects that may be abnormal. I would never use this company again if I wasn’t locked into a contract with them. I would highly suggest finding another telehealth company that will actually help you because I promise you minutemd does not care.

No problems I have sent several emails and always got prompt responses. I received my first prescription last week (did my second injection yesterday). So far everything has gone well. I am hoping my next 3 month order goes as smoothly.