Please just don’t do it. Find another provider. I have been using minute md since October, I did my labs and received my medication on time every time. My concern is their customer service and very hands off approach to this medication. They do not reply and you don’t have the capabilities to speak to your prescribing dr. You can email/chat on the portal but it is with a third party who speaks to the provider for you and will, maybe, get back to you. And when I say that, I mean they reply with a “speak to your primary care provider”. They are dangerously nonchalant about the medication THEY are prescribing you. They give you absolutely no information on side effects, risks, and they don’t help you if you submit labs or any side effects that may be abnormal. I would never use this company again if I wasn’t locked into a contract with them. I would highly suggest finding another telehealth company that will actually help you because I promise you minutemd does not care.

I’ve been using minuteMD for a year and… I’ve been using minuteMD for a year and I’ve been so impressed from the start! Their customer service is unmatched and they seem to truly care! I’ve lost 30 lbs so far and have enjoyed using them and would recommend them to anyone!

Improvement needed Not great communication on medication prescription, doses and prices. Also didn’t know you have to have a paid subscription to get the medication but it doesn’t automatically refill? Most of the time I end up with more questions than answers and can’t really get a straight answer from someone over email. Improvement needed for sure.

Fast and furious The communication was clear and fast. MinuteMD keeps you informed every step of the way. From the moment you choose/purchase the plan, completion of prequalifying forms, getting your labs prescription to Quest laboratories, approval and receiving your medication delivered to the comfort of your home it took two weeks. That is excellent and expeditiously. I just received my medication by the way in a very safe and secured package via FedEx. I can’t wait to start so I could start seeing the results to a new health body weight.

Every step was easy and quick Every step was easy and quick. I am sure there was a portion that described step by step and I bypassed it bc I kept wondering what the next step was every step of the way. In the end I received my medication before the estimated time.