They sent my husbands new order with my… They sent my husbands new order with my name on it! When I asked about it they didn't even answer my question and went on about how they can confirm his med was delivered. I had to reachout a second time to get them to clarify why I had 2 bottles with my name on it and none with his with only 1 month between orders. Selecting the RIGHT patient is priority #1 in medicine.

Improvement needed Not great communication on medication prescription, doses and prices. Also didn’t know you have to have a paid subscription to get the medication but it doesn’t automatically refill? Most of the time I end up with more questions than answers and can’t really get a straight answer from someone over email. Improvement needed for sure.

Great company This company is my 3rd company. The first company lost their doctor and pharmacy. The 2nd company could not keep my records straight, took forever to mail my meds to me and the final straw was when they switched my meds to another product doubling the cost. This company is the most responsive to any and all questions at anytime day or night. They include clear precise information and very helpful links! They sent me a pre paid form for blood work to a pharmacy near my home. They always do what they can to help this process go smoothly. Highly recommend them to anyone needing semaglutide.

Please just don’t do it. Find another provider. I have been using minute md since October, I did my labs and received my medication on time every time. My concern is their customer service and very hands off approach to this medication. They do not reply and you don’t have the capabilities to speak to your prescribing dr. You can email/chat on the portal but it is with a third party who speaks to the provider for you and will, maybe, get back to you. And when I say that, I mean they reply with a “speak to your primary care provider”. They are dangerously nonchalant about the medication THEY are prescribing you. They give you absolutely no information on side effects, risks, and they don’t help you if you submit labs or any side effects that may be abnormal. I would never use this company again if I wasn’t locked into a contract with them. I would highly suggest finding another telehealth company that will actually help you because I promise you minutemd does not care.

Every step was easy and quick Every step was easy and quick. I am sure there was a portion that described step by step and I bypassed it bc I kept wondering what the next step was every step of the way. In the end I received my medication before the estimated time.