Green Home Systems

13359 North Highway, Suite 406-699, 78750, Austin, United States
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3.85
Based on 20 Reviews

5

70.00%

4

0.00%

3

0.00%

2

5.00%

1

25.00%
About Green Home Systems

Green Home Systems is dedicated to helping home and business owners achieve energy independence by providing the highest quality solar products and the most comprehensive customer service experience possible.

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Shayla Bos
GB

Bad business ethics! In a CONTRACT, they have signed and my husband has signed, it states they owe us $868. Part of that amount is a rebate for going solar (in writing in a contract signed by both parties), and the other part of that amount is a payment owed to us for their clerical error in entering our address (payment is also in a signed contract), resulting in excessive power bills from the utilities company due to switching to solar. They have owed us this money for SIX MONTHS going on SEVEN with constant communication in attempts to collect. And constantly being told the check will be mailed the next day checks are sent out or that it was already mailed (has never showed up). Robbie Herbert is an absolute joke, sarcastic, passive aggressive, condescending but worst of all, a LIAR. I sent a demand letter for payment, 7 business days ago demanding payment in 2 weeks. Which has been acknowledged, forwarded to the company lawyer, and then ignored. I have filed a complaint with the BCA, will now be looking at filing a bad business complaint with the Federal Trade Commission, state of California, state of Nevada (state the work was completed in), and any other avenue I can. We are now looking at pursuing this in the court of law in 7 more business days. DO NOT GO THROUGH THIS COMPANY!!! They have terrible business ethics.

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Lacey Beard
GB

Lack of communication Ordered an expensive upgraded part to our solar system since their monitoring became obsolete less than 2 years after purchasing a 50k solar system. Another $1200 to allow us see how our system is performing. Purchased in January to receive in the mail in 10 days. Questioned the company a month later and received no response. Reached out 2 weeks later threatening to reverse charges before I received a response that the product was back ordered. Almost 3 months later and product or services have not been rendered. Would not recommend.

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Jay Pepper
GB

Green Home Systems is horrible Green Home Systems is horrible. They tell you what you want to hear but don't deliver. This company has owed me money for 7 months. They have also failed to make system fully functional since it was activated in September of 2023. It produces electric but the only way to monitor it is to go outside and read meter. Seems the monitoring part of system was hooked up incorrectly. For the last 7 months they have promised to give me the information to sign up for what is called SREC so I can sell the electric produced. But they have failed to do so. Did receive an email from their legal department asking for time to discuss problem but after I stated I wanted all correspondence by email so there would be proof of what was said they ceased talking to me. Couple this with promises made concerning tax rebates to help me pay for system that I apparently am not eligible for because I am retired and I have to once again conclude that Green Home Systems is nothing but a joke.

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Neil Irving
GB

Warm at last The whole process from start to finish has gone smoothly and all the team were very helpful and very efficient. Initial stages were led by Kenny Scott who did a great job of getting things in place for the project and available for help along the way. Also David Mcfarlane who was there every step of the way for help and advise. I’m very happy with solar/airsourced system I received and I also had the house loft insulated also. I would highly recommend the whole team including all the plumbers, fitters, solar etc as they all worked really hard and did a great job Neil

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Scott Van Gorder
GB

Easy Installation Green Home Systems installation went off without a hitch. The installer did have a slight problem with my metal roof (he wasn't planning for that), but he made it work and now I'm up and running. I have a positive $50.00 balance on my electric bill and I expect it to grow. If you have the location, I'd encourage going solar!

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