No support at all It seems I am fortunate to have a functioning system, but we have struggled to get there. We had our panels installed in December, we're told we would be given a new thermostat and bulbs to improve efficiency which was never mentioned again after the high pressure sales call. Now I have a couple panels that are have never worked and have tried reaching out to several places by email and phone with no response. We ended up having to turn out own system on after some time working with our power company. I feel like I spent way too much on this system that was supposed to have a 30 year guarantee, and it doesn't seem to have any guarantee at all.

If I could give zero stars I would If I could give zero stars I would. It went from high pressure sales call, and a need to sign the paperwork THAT DAY!! To tremendous pressure to move ahead as fast as possible, to no contact at all, within 30 days. I have heard nothing in three months, and all emails are either being bounced back or dead ends. All phone numbers are disconnected. I've reached out to some local people who did the inspection of my roof to check to see if I needed a new one, and they told me that the company shut down here in Washington. I have heard nothing from them about that. I have signed loan documents, but no panels, and very little information on the loan itself to be able to close it out. Company is also doing business under USA Clean Energy Association.

Do not go with this solar company Do not go with this solar company. False promises from the customer service have fallen through time and time again. Not even reaching out to the project coordinator (Elba Sanchez, sales rep (Mark Anderson), customer care team (David Manzo, Chris Gutcher, Charles Payne) have made an attempt to reach out to me via phone or email despite multiple attempts to get a hold of them. Since January 3rd I’ve still been waiting to hear from the team to get up and running. I’ve been making payments for the solar panels since October 2023 and still haven’t been able to use this service and still currently pay comEd for electricity. When the initial phone call was made we made sure to ask if we’d be charged for the service before being operational and the sales rep said no but that if anything they would pay until we were operational. They have only honored 1 months payment and have ignored me since.

Revolution solar came and installed our… Revolution solar came and installed our solar panels right away. That took place in June 2023. As of today we are still not reaping any benefits as they have not got it hooked up. Most phone numbers are disconnected that we originally had and nobody returns your phone calls, texts or emails. I am paying for a purchase since last year and not seeing any benefits. This has been going on for over 9 months. Absolutely ridicoulus.

Customer service unparalleled As with all Solar Projects, there are unexpected, delays and hiccups, especially when dealing with the government and getting permits lol. But Revolution Solar had the absolute best service team I have ever witnessed in my life. Anytime we reached out with a question. It was answered within minutes, sometimes seconds! our sales rep, Karen, Dottie Simpson, was phenomenal with holding our hand and walking us through every part of this process. I would do it all over again without a doubt.