Susan C
GBVery Disappointing What a nightmare. We signed up in September 2023. Panels were installed middle of November. They were supposed to come back to finish the hook up to the house but we’re still waiting. After repeatedly asking when it would be finished they stopped answering my calls and text messages. It is mid April 2024 now and we still haven’t heard anything about finishing our project. But get this….TWICE now they’ve tried to get us to sign off on the loan even though they haven’t finished!!! First by phone and second by email asking us to sign off. I’d take the panels off my roof and be done with this mess if I thought it wouldn’t damage my roof. Now I’m stuck with them.
Judy Shelton
GBOutstanding start. The August 2023 installation absolutely deserves 5 stars. Even my contractor husband was impressed. Then the ball was dropped like a hot potato! 5 months after install the local power company sent them an email detailing the paperwork they needed to hook up my unit. No response. It was good to see a January 2024 response to a review because we were having a hard time even finding the company online. So....they are still there just not answering ANY of my calls. Even my certified letter was returned. We don't want revenge, only a functioning solar system. You can keep the tax refund that the company was going to file in my name. Please, let us finish what we'all started.
Pam S
GBI would definitely recommend both of… I would definitely recommend both of these companies, USA Clean Energy and Revolution Solar! The whole process has been seamless for me, they do everything. I was kept up-to-date as to where the process was. They came and installed the solar panels the other day, and did an excellent job. They cleaned up after themselves and were very pleasant to work with. Five stars for sure!
C Ancel
GBIf I could give zero stars I would If I could give zero stars I would. It went from high pressure sales call, and a need to sign the paperwork THAT DAY!! To tremendous pressure to move ahead as fast as possible, to no contact at all, within 30 days. I have heard nothing in three months, and all emails are either being bounced back or dead ends. All phone numbers are disconnected. I've reached out to some local people who did the inspection of my roof to check to see if I needed a new one, and they told me that the company shut down here in Washington. I have heard nothing from them about that. I have signed loan documents, but no panels, and very little information on the loan itself to be able to close it out. Company is also doing business under USA Clean Energy Association.
Matthew Brogdon
GBStarted great Install, hookup, and use at first was great. Then my garage lights started messing up unlike anything before. Tried to get ahold of them but it's been no answer and no communication since.