Misrepresentation of services Installation was completed in a timely manner. Final hook was not. I called repeatedly, no one would answer or return my call. Finally, David Manzo a spokeman for the company told me to hire a private contractor to finish the installation process so the company electrician could hook us up. Mr. Manzo assured us the company would reimburse us. Our local company finished the installation process and our solar was turned on Dec. 15th, 2023, eight months after promised. I sent the bill in and have called numerous times, Revolution Solar has ghosted me.

Do not go with this solar company Do not go with this solar company. False promises from the customer service have fallen through time and time again. Not even reaching out to the project coordinator (Elba Sanchez, sales rep (Mark Anderson), customer care team (David Manzo, Chris Gutcher, Charles Payne) have made an attempt to reach out to me via phone or email despite multiple attempts to get a hold of them. Since January 3rd I’ve still been waiting to hear from the team to get up and running. I’ve been making payments for the solar panels since October 2023 and still haven’t been able to use this service and still currently pay comEd for electricity. When the initial phone call was made we made sure to ask if we’d be charged for the service before being operational and the sales rep said no but that if anything they would pay until we were operational. They have only honored 1 months payment and have ignored me since.

Outstanding start. The August 2023 installation absolutely deserves 5 stars. Even my contractor husband was impressed. Then the ball was dropped like a hot potato! 5 months after install the local power company sent them an email detailing the paperwork they needed to hook up my unit. No response. It was good to see a January 2024 response to a review because we were having a hard time even finding the company online. So....they are still there just not answering ANY of my calls. Even my certified letter was returned. We don't want revenge, only a functioning solar system. You can keep the tax refund that the company was going to file in my name. Please, let us finish what we'all started.

Class Action Lawsuit I their anyone willing to go in on a lawsuit against the Revolution Solar. How many descruntal customers are out there. I blame the government as well. They sent out letters stating this company was not authorized to offer government grants but have done nothing to assist those that were taking advantage of. I think stricter guidelines/regulations should be in place by the government on companies who provide this type of service to consumers. I wish i could rate zero stars. This company should have their business license revoke and be fine by the government and have to pay restitution to all customers they have LIED to. I have all emails and recorded conversations between company representatives.

Lost connection to the company Installation went well as far as I could see. After half of the year using the system I have a question but all contacts (email, phone) stopped responding. I see that they are responding here in good comments. Addition: They replied by email after this review. Well, you decide if it is a good company or not. I think it is not how you do business. But the system works. I'm not sure what to do if something happened to the system. The company claimed it is insured, but I cannot find any documents on that (need to look through emails again). So, I don't know. It looks ok, but...