Ryan Hill
AUI would like to thank Jasmine for here… I would like to thank Jasmine for here help and guidance. I'm just starting and being able to talk to someone about different things is really helpful.
Nikki Hardy
GBI received brilliant customer service… I received brilliant customer service from Kara E, May and Bella. I was caught out with the automated renewal and was offered a full refund, lifetime membership with a 50% refund which I took up. The whole team were responsive and more than fair, a refreshing change. I like the app but would like more vegan options,
Nancy Wright
GBSame bad experience as others here I had same experience as another customer listed here. I canceled my subscription a year ago, within a month of purchasing it, (by phone, so there is no record, of course) and then was hit with an annual renewal today. And then told it could take up to 6 months before it was "reviewed" and a credit was issued to me -- and my account was FINALLY canceled. Terrible customer service. Sorry I ever did business with them.
Karen Fasulo
CAHorrible experience I signed up in October 2024, I’ve not received any communication from them since November 2023. I cannot log into their app. I honestly thought they were no longer in business until this morning when my PayPal was charged another fee. Now I’m scrambling to find out how I can cancel my subscription.
Helen Walker
AUThe program and recipes are great and I… The program and recipes are great and I lost weight the first week which motivated me. However week 2 I did more exercise and enjoyed the food and lost no weight so became disappointed and weakened to chocolate. Will pull myself together and get back on track but it’s so frustrating!!