Robert Burke
GBOverall a fun experience. Overall, the building experience was positive. The helpline was always available and knowledgeable. The delivery was on time, and the materials were perfect. The only suggestion I would make would be to have the option of an extra course of wall boards to make the ceiling a little bit higher for tall people and give more clearance for ceiling fans. I found the installation of the door, the trickiest part of the process. All in all the process was pleasurable and successful.
DAVID WEST
GBBest ever seen and so versatile. Received the shipment in the pouring rain but placed all in our garage within 30 minutes to await the sun. Erected over a 2 day period, then tarped for several days of more rain (what drought?). Thursday, we will be installing a felt underlayment and an asphalt roofing. Will follow with a solar power source. Looks great now and will look better in a few days. Everybody who has seen it is impressed. So are we!
Cynthia
GBThe instructions were clear and easy to… The instructions were clear and easy to follow. The wood was of good quality with no significant warping or flaws. The delivery went smoothly and the design is great.
Beau
GBAbsolutely the best communication ever Absolutely the best communication ever. Igna at SolidBuildWood is nothing short of amazing. She has answered lots of questions in easy to follow detail. This gave me lots of confidence to buy from SolidBuildWood.
Jason Sturgill
GBBest customer service hands down. We had some of the best customer service I've ever received working with SolidBuild. Not only is the product top notch, but their team is as well. Can't imagine even contemplating competitor products now that I've had this experience.