Poor order fulfillment and communication Ordered six products on sale. Order was processed. Four were not delivered and there was absolutely no communication from the company on this over the past month. Obviously they do not care about customer fulfillment or resetting expectations. I assume they over sold four units and unable to deliver. After a month, still don’t know.

Experience confusing and misleading for 20% off offer When Biochem website first loaded I was offered 20% off for my email. I typed in my email. Next screen was confusing. Offered 20% off plus exclusive text offers. I declined. But assumed first offer for 20% off for providing email was good. Got to checkout screen. No 20% off. Started over, gave my phone this time. Got 20% off at check. Experience was confusing and I felt misled. Doubt I will shop there again

Poor customer experience as to what should be expected I placed a order with your company, and received a email on Aug 30th stating that my order had finished processing. As of Sept 5th I still had not received shipping information, so I emailed customer service and received a reply back telling me that my order was being processed(?). Two messages contradictory. Then on Sept 6th I received a message stating that my order had shipped (but UPS had no updates available as to delivery when I checked. Poor customer service as to what was expected.

Love the product Love the product, just wish the price was less.

Quick and great deals Biochem always ships quickly, has great deals, and provides a superior product with so many great options.