Extremely disappointed by lack of service Extremely disappointed. I booked installation for end of last year but due to other personal engagement I had to cancel. I rebooked for today and to cut a long story short the engineer turned up minute to eleven thought it was acceptable to say he could not run the pipes and I would need to find someone else to do that part of the job. Waste of my time Do not agree to insulation unless reviewed by engineer In response to your response Amit It would be good for you to take some responsibility or accountability for what went wrong instead of giving account on what was cancelled etc. There was no denying that I cancelled appointments for whatever reasons all off which are my rights. You have missed the reason for my annoyance. In reference to the clutter this was never expressed as an issue your only reference was you needed the area to be cleared so that the engineer could carry out the job. If this was an issue then A quote nor installation date should never had been agreed until you could see clearly what you were quoting for. If this was the case then you proved unqualified to give the quote on behave of your engineer who appeared unprepared to carry out the job. That would explain why today the engineer appeared disconnected from the task and showed no empathy to the fact that he was late. He was not prepared to provide reasonable solution to an issue you suggested would not be an issue. Telling me the job could not be done unless I had an alleyway was not helpful.I do not think an apology is necessary at this point because I will never retrieve my lost day.

Great communication and very… Great communication and very responsive. Installed my boiler within 24hrs after we agreed on price. Mani, the Engineer, is highly professional, friendly and clearly know what he’s doing. I highly recommend this company.

Excellent customer service and… Excellent customer service and completion of work. Amit had been very helpful as I was without central heating and hot water. His Team come out and Manny and his colleague did an excellent job in fitting my new boiler.

Lovely warm house now Amit came and give me quote. He is a very polite gentleman. Very helpful and answered all my questions. I had a quote from British gas As well Also had another Quote From another compand Amit quote Gave me everything that British gas quoted. For a third of the price. He is Very honest The work was done to a very High standard thank you Mani and Amit

A reliable and professional company. My existing boiler was old and inefficient so I wanted to update my system. Amit surveyed my house thoroughly and spent a lot of time answering all my questions, explaining the options and then gave me a very competitive quote. The work was carried out a few days later by the friendly and competent engineers with minimal disruption and fuss. I am very happy with the result.