Bought vitamins BOGO and only received… Bought vitamins BOGO and thought I only received one bottle, but because they were supposed to come from TX during their insane snowstorm the first place they could ship from was OR. The shipment of the second bottle had trouble getting out, so they had their place in AZ ship me out two more bottles. So, I actually received 3 bottles even though their building in TX was shut down due to the storm. Amazing customer service. Thanks for the extra bottle!

After my 1st order After my 1st order, NewLife Vitamin Shop did a great job expediting my orders going forward. Initially, the ordering timeframe took about 5-7business days. It appears after my order information was put in the system the ordering timeframe was cut down from 5-7 business days to 3-5 business days.

Service delivery The company is doing well in terms of communication and delivery. But you need to work on delivery. Shorten the time, maybe two day.

Excellent customer service and same-day delivery Excellent customer service and same-day delivery. I inadvertently typed the wrong delivery street address number (twice!) and when I contacted the company each time, they were quick to respond, changed my address, and couldn't have been kinder and more understanding. I’m proud to say that they have secured a loyal and repeat customer. You won't be disappointed.

I recently had an aveerage experience… I recently had an aveerage experience with newlifevitaminshop.com. I wouldn't really recommend it to wider public. But I have to admit, the servise was quite anacceptable. In terms of the product range, I found some useful stuff, but not exactly something exclusive which I could be interested in. Prices were also a bit higher then what I expected. Personally, I think it's better to opt for somwehree else with more convenient offers. The process was smooth but not entirely hassle-free. All in all, decent but far from perfect.