Yvonne McNeal
GBReceipt Hog's app can't keep up with… Receipt Hog's app can't keep up with changes like new phone numbers. 2nd time to request a $5 PayPal redemption and Receipt Hog doesn't change very well and then I didn't get my verification code to fulfill my request. Plus when I contact support I get a long way around with a troubleshoot idea from their support email that does not work. To get my $5 PayPal redemption it takes about 2 weeks after I jump through their circus hoops but if they would actually fix the problem it would take about 24 hours. They tend to blame it on everything else instead of upgrading their system.
ENOC KIM
GBI got locked out all of sudden b cause… I got locked out all of sudden b cause of their password update program error? Requested help two times two weeks ago. No one hasn’t reached out to me yet. I read that customer service agent helped other reviewers. I guess there is only one person in customer service dept. I had $160 in my receipt hog account. Update I was able to reset my password by clicking the reset button. How could i not see that before??? Maybe i was in panic. But still no customer service yet.
Lu Liu
GBThey contacted me and reissued another card and it worked!!! Thank you for following up! I’m back to the Receipt Hog! I got my first $40, but when I submitted 2nd time for $40. I received an email confirmation that my process would take a week and I would receive my reward of $40. However, I have never received my second $40 reward. I contacted customer service multiples times through emails. NO ANSWERS. After this review, customer rep Blessy emailed me that the reward link has been resent. Another rep emailed me and corrected their mistakes, I got my $40 reward. So I changed my review!
Tef Y
CAExtremely bad customer service Extremely bad customer service. My account was disabled by an agent, when I had contacted customer service for my referral code is invalid since I had more than 5,000 points. I keep my points over a year to get a better redemption. That's no fair for customers. Guys, Be Aware! When you reach a minimum redemption points ($5), just redeem your points. Otherwise, you'll lose your earnings like me.
Kingish
GBI have been using for 10 years I have been using for 10 years. Please do not download this app. The customer service is terrible and nonexistent. The app glitches and they will not credit your account. It takes several tries to get an emailed response. They do not payout your money. Emailed again with no resolution. As stated above, do not download app or sign up. Cheers.