We placed order for 4 containers on Jul… We placed order for 4 containers on Jul 31st 2023 that were supposed to delivered in 90 days. It has been over 210 days (7 months), not a single container has been delivered or installed. One is stilling on our lot with no insight into when it will be installed. We have paid a lot of money. We have tried to work directly with Bob (the owner) in a constructive way to complete the project. Bob makes a lot of promises and has never delivered anything yet. He does not communicate, has failed to show up for call we setup. We were planning to have a long term relationship, but this has turned out to be nightmare.

This is a long review but thorough This is a long review but thorough. I promised the company I would give an honest review so here it is. Let me start by saying this has been the most dreadful and unprofessional process from start to finish. Coupled with a severe lack of communication and unaccountability. Ive felt like a transaction the whole time, not a relationship. I started this process in March, and made my deposit in early April, I was originally told 6-8 weeks to complete, then 8-10, then 12+. Silence for weeks. On May 2nd, I was told the build would start soon to pick my finishes. I never received communication or updates on CoConstruct (the platform to track the build for owners). In Early June, I reached out to find out that they had not started the process and no one could provide a clear answer to why. In addition, the team I was to work with now was all brand new, and my build had “fallen through the cracks”. New Director, new PM, and no containers were available for a build. I, not them, provided options in lieu of my original build such as purchasing others models that financing fell through, welding 2-20 ft together, etc. Nothing was available, I asked for a refund which they quickly told me no that I had signed a contract and was locked in. I fought it for a few weeks until I posted a review and got the owner to agree to a meeting and he promised a delivered build on July 15. He missed the deadline by 6 days still. I should have cancelled but didn’t. I asked for some form of discount/free delivery for missing the deadline, they built me a deck to cover the week which was three ft less than I asked for but at that point I was over it, and waited for the build. Could not do a walkthrough because the new director was out of town, when we finally did it, I was pleased with the build, he promised a delivery of Wednesday. I drove out and waited 2 extra days for the conex to arrive because they couldn’t find a truck that could carry the weight (mind you they do this everyday). I sat with furniture in the yard for 2 days. This is all after I received a threatening letter that they would put a lien on my property if the bill wasn’t paid, THIS WAS ON JULY 6TH, before they even finished. I sent pictures and described my terrain and orientation of cones for delivery. It showed up facing backwards, and the delivery guy destroyed my driveway. The neighbor and I spent hours getting him in and out of the mess he created. I understand the conex was heavy but when he couldn’t get it straight several times, with no 4wd, he buried himself. The company blamed me for not having a sufficient driveway when I have drove on this 100’s of times with trailers and never had a problem. Had a dump truck literally bring in yards of fill and base for the pad because the county requires it to be 18” above grade. From 5 pm til 11 pm we worked to get him out and unstuck. When I wrote the “director” it was my fault…. Every time I called or text or emailed it would take me repeated attempts to get a response. The new “director” in my opinion is too new to understand the process, his authority, and make any promises he can fulfill, I lost faith in him in the very beginning when he couldn’t answer my questions. Daniel however seems better suited for that role and was the only reason I conintued on, he listened, tried to make things right, and was the only one who understands customer service. They have repeated let me down. In a honest review the build looks like it was finished well, however the ac arrived loose and the floor appears to be warping. It’s been hell to get ahold of the owner again, emails go unanswered, I’ve offered my cell phone, but nothing. I set a meeting on his calendar which I missed cause I couldn’t get logged into his calendar app for some reason. Responded to his email instantly to call me but again nothing. Silence. You are on his time and he could care less I feel. I’ve never received a discount, free delivery, concession of any kind. NOTHING! They got their money and I was the one faced with all the pain of their shortcomings. I’ve lost a whole summer of rent on broken promises. I don’t doubt some builds go smooth and others can be tougher but the shear lack of accountability, customer focus, disregard for my time, money, and resources, and pointed fingers to everyone but they has made me upset. I can’t imagine how a warranty is going to go I will keep everyone updated. Proceed with caution and ensure you have deadlines, dates, and clear expectations or go elsewhere.

Can't wait for the next one! I was looking for a tiny home for my mother to live in and ran across the bobscontainers Instagram. They had a variety of options to pick from off their website and were able to help create an awesome design over a video call. I really enjoyed the communication and the weeklyphoto updates of the home being built. It amazes me, how it starts off as a metal box and turns into a living space. Next year im planning to get one for myself with a roof top deck and rent it out when im not using it Hihgly reccomend-

STRONG REC TO NOT USE BOBS CONTAINERS… STRONG REC TO NOT USE BOBS CONTAINERS TO BUILD YOUR HOME. Shockingly poor experience that included a rep who was 20+ minutes late to our first ever phone call, with no notification, who went on to be unable to simply write a basic email, manipulated us into paying for a feasibility study that ended up being a week late... just to find out they never did it at all, wasting nearly a month of our building process, putting us behind. Other issues of note: - Quotes often thousands over other companies with no explanation - Rude, ineffective and unintelligent representatives - Horrific customer service that includes simply no response when questions asked about obvious failures on their part - Dramatically overpriced, with no explanation - Selling designs they've never produced - Requiring up to an additional 5-10k, on top of the asking price, for any type of design to be used for permitting to actually use the unit on your property - Unclear process that results in wasted time and scamming money My husband and I were so astonished by the poor quality of this company. Please do yourself a favor and save yourself time, money, and effort and go to another builder. Pretty close to anyone else is better.

Happy with my home I will admit I was a difficult customer to work with. That said I am fairly happy with Bob's Containers crew on putting up with me. They pushed back and guided my vision to a container in my budget. My only compliant is delay in shipping once it was complete. I was ready to received it but they held onto it for 2 more weeks waiting for my payment to clear. I feel like you should pay when it arrives but their policy is payment before shipment. At delivery it rubbed a tree and scratch the paint but they sent someone to fix it. Took a couple weeks though.