After a lot of emails and calls, RubberFlooring.com for the win! We have been doing a lot of online research looking for quality turf for a putting green we want to put in our basement and when we landed on RubberFlooring.com and it could not have been a more pleasant experience. We met Jessica V. and were able to communicate with her through the entire process and she was a consultant, not just a chat resource. She pointed us in the right direction, took time answering all of her questions and we became a customer for life. Thanks Jessica.

Shipping mistake taken care with good customer service After connecting with Marcel for return of wrong shipment of floor mats. He sent back shipping labels and set up the time for pick up quickly. He also explained the reason for the mishap which is nice to know when so many other companies don't give you the time of day. Looking forward to receiving our replacement floor mats. The shipment we had earlier were great and the product is just what we had been looking for.

Worst company to deal with Worst company to deal with. They'll cancel your orders (because discontinued products) without a call to let you know. Customer service, when you can get them had one girl that was nice. Won't work with you to discount to reorder on something they discontinued. Poor sales and service. They don't give their delivery company drivers information to call you before a delivery, my stuff was left at the end of my driveway, with no notice. You can never get through customer service. Sales is not helpful, gaggle of baboons-all of them! Buy flooring from someone else if you are smart.

Just bought and installed ~1620 sq ft… Just bought and installed ~1620 sq ft of rolled rubber flooring. I don’t understand the bad reviews I read. We had zero issues. Delivery was timely (although no warning - we had to keep checking website ourselves), the delivery guy was fantastic and the mats looked pristine and well protected. Zero issues once rolled and installed. Perfect! Love the confetti color as just enough color to not be boring and hides the dirt a bit.

Johnathan was awesome Johnathan was awesome. Not only did he reach out to me proactively about a stocking issue with a remedy in place, but worked with me to provide a discount for the inconvenience as well. Super nice guy to top it off. This was probably the best customer experience I've had in the longest time!