Marcel called me today 3-3-2023 Marcel called me today 3-3-2023, Friday with he and his teams recommendations to the problem I've been having with my flooring tiles buckling over and over. We've been messaging now for over a month and finally a remedy has been made and it was a pleasant exchange today working with Marcel who was very professional and listened to my concerns. I thank him. I will let you know how things go using the roll flooring. Thanks, John

Johnathan was awesome Johnathan was awesome. Not only did he reach out to me proactively about a stocking issue with a remedy in place, but worked with me to provide a discount for the inconvenience as well. Super nice guy to top it off. This was probably the best customer experience I've had in the longest time!

Buyer beware I do not recommend buying flooring from this company. They also go by w w w garageflooringinc dot com. Customer service “DoriRose Olson” was not helpful. I am trying to return my order seeing the tiles don’t stay latched. She disagreed with me and said they do latch. Very comical seeing she’s not here to view the poor quality flooring. The customer is responsible for the return shipping costs of the products. Buyer beware, they do not stand behind the 30 day money back guarantee. It’s all a scam!

Malia was awesome Malia is soooo awesome. She helped me with getting an additional box of flooring since we ran a little short. We had the flooring since the beginning of May, but wasn’t able to install it until a few days ago after our patio was finished. Malia never hesitated to escalate it to her supervisor to get approval for a courtesy box to be sent to us. Thank you again Malia.

damaged, refunded Had a damaged coin rubber floor roll on delivery. It was a bit of a battle, but I did receive a refund. I recommend to rubberflooringinc that they pad and/or wrap their heavy rolls better to avoid this problem again with others. Single layer of paper isn't adequate on something that is 7 feet long and weighs more than 420 lbs.