Jackie White
GBJust bought and installed ~1620 sq ft… Just bought and installed ~1620 sq ft of rolled rubber flooring. I don’t understand the bad reviews I read. We had zero issues. Delivery was timely (although no warning - we had to keep checking website ourselves), the delivery guy was fantastic and the mats looked pristine and well protected. Zero issues once rolled and installed. Perfect! Love the confetti color as just enough color to not be boring and hides the dirt a bit.
Gary Johnston
GBStill waiting for a replacement Still waiting for a replacement on an order of planks that began back in October They shipped a replacement order that was ALSO damaged beyond use. Then asked for more pictures. I sent pictures 3 times. Now every other day they just send me a satisfaction survey. I still don't have the case of flooring that I paid for. Also if you call their customer service it will just put you on hold for 20 min and then hang up on you.
John Masell
GBMarcel called me today 3-3-2023 Marcel called me today 3-3-2023, Friday with he and his teams recommendations to the problem I've been having with my flooring tiles buckling over and over. We've been messaging now for over a month and finally a remedy has been made and it was a pleasant exchange today working with Marcel who was very professional and listened to my concerns. I thank him. I will let you know how things go using the roll flooring. Thanks, John
JM
GBOrdered over $1,000 worth of gym tiles… Ordered over $1,000 worth of gym tiles for my garage. Ordered them without the borders because I wasn't sure how much of my garage I was going to cover at the time. I just reached out to them to order the borders, and they stated they don't sell the borders and don't know of anyone who does. So now I have a bunch of jagged puzzle piece edges lining the entire length of my gym floor. Obviously nobody would want to knowingly order a product that looked that way. Also, there was a slight thickness deviation in some of the tiles, though thankfully I purchased extra. Avoid.
Carla Brooks
GBMalia was awesome Malia is soooo awesome. She helped me with getting an additional box of flooring since we ran a little short. We had the flooring since the beginning of May, but wasn’t able to install it until a few days ago after our patio was finished. Malia never hesitated to escalate it to her supervisor to get approval for a courtesy box to be sent to us. Thank you again Malia.