Avoid!!! I cancelled my order shortly after placing it because I found the same product significantly cheaper at Tractor Supply. The merchant forces you to cancel by phone call which is hidden away in the terms and conditions. He does not pickup the phone so it is impossible to cancel. If you let him know you would like to cancel either through the chat bot or email then he will ship your order to secure the 25 percent restocking fee. This also screws you on the shipping fee. This merchant has crafted a system to scam the customer. Do not buy from any of his businesses unless you like headaches and being robbed.

Malia was awesome Malia is soooo awesome. She helped me with getting an additional box of flooring since we ran a little short. We had the flooring since the beginning of May, but wasn’t able to install it until a few days ago after our patio was finished. Malia never hesitated to escalate it to her supervisor to get approval for a courtesy box to be sent to us. Thank you again Malia.

This company has become the worst to… This company has become the worst to deal with. Several years ago I used them and had no issues. I have now had 3 orders with them in the last year and each had issues. Adhesive damaged in shipment and the foil seal allowed the product to solidify. Flooring arrived 3 months late. Since I didn't know the seal in the adhesive was damaged, Rubber Flooring will not offer any support. I"m now waiting on 3rd shipment and once again they offer zero updates and change ship dates whenever they desire. Avoid this company at all costs.

Shipping mistake taken care with good customer service After connecting with Marcel for return of wrong shipment of floor mats. He sent back shipping labels and set up the time for pick up quickly. He also explained the reason for the mishap which is nice to know when so many other companies don't give you the time of day. Looking forward to receiving our replacement floor mats. The shipment we had earlier were great and the product is just what we had been looking for.

Every part of my order went wrong I had a really poor experience with this company recently. Wrong item was shipped to me (11 boxes) and was quoted an incorrect delivery date on the correct ones. Because this situation had already set back the opening of my buisness, I placed my order elsewhere. They then missed the pickup date that they quoted me. The customer service agents take forever to get ahold of, so they offer text message and live chat services. Both of which I attempted to contact them through multiples times, and multiple times they failed to provide any results.