Marcel called me today 3-3-2023 Marcel called me today 3-3-2023, Friday with he and his teams recommendations to the problem I've been having with my flooring tiles buckling over and over. We've been messaging now for over a month and finally a remedy has been made and it was a pleasant exchange today working with Marcel who was very professional and listened to my concerns. I thank him. I will let you know how things go using the roll flooring. Thanks, John

Worst company to deal with Worst company to deal with. They'll cancel your orders (because discontinued products) without a call to let you know. Customer service, when you can get them had one girl that was nice. Won't work with you to discount to reorder on something they discontinued. Poor sales and service. They don't give their delivery company drivers information to call you before a delivery, my stuff was left at the end of my driveway, with no notice. You can never get through customer service. Sales is not helpful, gaggle of baboons-all of them! Buy flooring from someone else if you are smart.

Buyer beware I do not recommend buying flooring from this company. They also go by w w w garageflooringinc dot com. Customer service “DoriRose Olson” was not helpful. I am trying to return my order seeing the tiles don’t stay latched. She disagreed with me and said they do latch. Very comical seeing she’s not here to view the poor quality flooring. The customer is responsible for the return shipping costs of the products. Buyer beware, they do not stand behind the 30 day money back guarantee. It’s all a scam!

Katelyn has provided above and beyond… Katelyn has provided above and beyond customer service! I have had to reschedule my shipping date not only once, but twice now due to construction timelines getting pushed back. Each time Ive requested the shipping date change, Katelyn has been prompt in response and her communication has been clear and concise. The real 10/10 moment was when she sent me a follow up email on a Friday, just to simply update me before the weekend came. I appreciate all of her help!

Malia was awesome Malia is soooo awesome. She helped me with getting an additional box of flooring since we ran a little short. We had the flooring since the beginning of May, but wasn’t able to install it until a few days ago after our patio was finished. Malia never hesitated to escalate it to her supervisor to get approval for a courtesy box to be sent to us. Thank you again Malia.