"Eh" experience, do your research. UPDATE: Marquel offered a solution, only after writing a poor review of the company, to replace the defective tiles (about half the order). We expect that this will be a satisfactory outcome, but we will wait to see how the replacement product performs. This company sells products at full retail prices and then provides NO support when their product fails. We ordered 3/4 inch rubber impact tiles ($1,000) that have started to separate only 8 months into being used. One agent tells me there is a 5 year warranty... the warranty department tells me there is NO warranty... Be careful what you buy from them!!

After a lot of emails and calls, RubberFlooring.com for the win! We have been doing a lot of online research looking for quality turf for a putting green we want to put in our basement and when we landed on RubberFlooring.com and it could not have been a more pleasant experience. We met Jessica V. and were able to communicate with her through the entire process and she was a consultant, not just a chat resource. She pointed us in the right direction, took time answering all of her questions and we became a customer for life. Thanks Jessica.

Ordered over $1,000 worth of gym tiles… Ordered over $1,000 worth of gym tiles for my garage. Ordered them without the borders because I wasn't sure how much of my garage I was going to cover at the time. I just reached out to them to order the borders, and they stated they don't sell the borders and don't know of anyone who does. So now I have a bunch of jagged puzzle piece edges lining the entire length of my gym floor. Obviously nobody would want to knowingly order a product that looked that way. Also, there was a slight thickness deviation in some of the tiles, though thankfully I purchased extra. Avoid.

Do NOT purchase with this company Do NOT purchase with this company. I've not been able to contact them by phone,email and text. They don't give updates and at this point I'd just like a refund witch is going to probably be a headache so I'll start with my bank but I'm seriously willing to file a claim in court for my $1500. This is a fraudulent business.

Marcel called me today 3-3-2023 Marcel called me today 3-3-2023, Friday with he and his teams recommendations to the problem I've been having with my flooring tiles buckling over and over. We've been messaging now for over a month and finally a remedy has been made and it was a pleasant exchange today working with Marcel who was very professional and listened to my concerns. I thank him. I will let you know how things go using the roll flooring. Thanks, John