Johnathan was awesome Johnathan was awesome. Not only did he reach out to me proactively about a stocking issue with a remedy in place, but worked with me to provide a discount for the inconvenience as well. Super nice guy to top it off. This was probably the best customer experience I've had in the longest time!

Marcel called me today 3-3-2023 Marcel called me today 3-3-2023, Friday with he and his teams recommendations to the problem I've been having with my flooring tiles buckling over and over. We've been messaging now for over a month and finally a remedy has been made and it was a pleasant exchange today working with Marcel who was very professional and listened to my concerns. I thank him. I will let you know how things go using the roll flooring. Thanks, John

Just bought and installed ~1620 sq ft… Just bought and installed ~1620 sq ft of rolled rubber flooring. I don’t understand the bad reviews I read. We had zero issues. Delivery was timely (although no warning - we had to keep checking website ourselves), the delivery guy was fantastic and the mats looked pristine and well protected. Zero issues once rolled and installed. Perfect! Love the confetti color as just enough color to not be boring and hides the dirt a bit.

"Eh" experience, do your research. UPDATE: Marquel offered a solution, only after writing a poor review of the company, to replace the defective tiles (about half the order). We expect that this will be a satisfactory outcome, but we will wait to see how the replacement product performs. This company sells products at full retail prices and then provides NO support when their product fails. We ordered 3/4 inch rubber impact tiles ($1,000) that have started to separate only 8 months into being used. One agent tells me there is a 5 year warranty... the warranty department tells me there is NO warranty... Be careful what you buy from them!!

warranties not honored Installation guidelines are pretty specific for the rubber rolls. Looselay, double sided sticky tape, or spread adhesive. There is no mention in installation nor buyers guides which suggest anything different. They have served up a "clip" of what they say is part of a "manual" which says something totally different from their website guides...and they DO NOT provide the link to the full document (its just a screenshot or pic of some random document from...well, who knows where) I provided their own links to them, full documents, full context, and they still will not do the same. We are flooring installers, in the industry since 1994. We are not new to the game and in no way naive regarding the physics of rubber and the policies of suppliers. These suppliers do not back their product. Buyers BEWARE!