Some Guy
GBAvoid!!! I cancelled my order shortly after placing it because I found the same product significantly cheaper at Tractor Supply. The merchant forces you to cancel by phone call which is hidden away in the terms and conditions. He does not pickup the phone so it is impossible to cancel. If you let him know you would like to cancel either through the chat bot or email then he will ship your order to secure the 25 percent restocking fee. This also screws you on the shipping fee. This merchant has crafted a system to scam the customer. Do not buy from any of his businesses unless you like headaches and being robbed.
Kenny Cox
GBThis company has become the worst to… This company has become the worst to deal with. Several years ago I used them and had no issues. I have now had 3 orders with them in the last year and each had issues. Adhesive damaged in shipment and the foil seal allowed the product to solidify. Flooring arrived 3 months late. Since I didn't know the seal in the adhesive was damaged, Rubber Flooring will not offer any support. I"m now waiting on 3rd shipment and once again they offer zero updates and change ship dates whenever they desire. Avoid this company at all costs.
Johnny Walker
GBdamaged, refunded Had a damaged coin rubber floor roll on delivery. It was a bit of a battle, but I did receive a refund. I recommend to rubberflooringinc that they pad and/or wrap their heavy rolls better to avoid this problem again with others. Single layer of paper isn't adequate on something that is 7 feet long and weighs more than 420 lbs.
installer sales
GBwarranties not honored Installation guidelines are pretty specific for the rubber rolls. Looselay, double sided sticky tape, or spread adhesive. There is no mention in installation nor buyers guides which suggest anything different. They have served up a "clip" of what they say is part of a "manual" which says something totally different from their website guides...and they DO NOT provide the link to the full document (its just a screenshot or pic of some random document from...well, who knows where) I provided their own links to them, full documents, full context, and they still will not do the same. We are flooring installers, in the industry since 1994. We are not new to the game and in no way naive regarding the physics of rubber and the policies of suppliers. These suppliers do not back their product. Buyers BEWARE!
Jackie White
GBJust bought and installed ~1620 sq ft… Just bought and installed ~1620 sq ft of rolled rubber flooring. I don’t understand the bad reviews I read. We had zero issues. Delivery was timely (although no warning - we had to keep checking website ourselves), the delivery guy was fantastic and the mats looked pristine and well protected. Zero issues once rolled and installed. Perfect! Love the confetti color as just enough color to not be boring and hides the dirt a bit.