After a lot of emails and calls, RubberFlooring.com for the win! We have been doing a lot of online research looking for quality turf for a putting green we want to put in our basement and when we landed on RubberFlooring.com and it could not have been a more pleasant experience. We met Jessica V. and were able to communicate with her through the entire process and she was a consultant, not just a chat resource. She pointed us in the right direction, took time answering all of her questions and we became a customer for life. Thanks Jessica.

I just placed an order and unable to… I just placed an order and unable to get in touch with anyone regarding the status. They are quick to take the money out your account but can't call/text/email you back to provide information. I didn't even receive the damn product and already having a bad experience. This will be the last time I order from them and I'm about to reverse the charge to get my money back and go somewhere else.

damaged, refunded Had a damaged coin rubber floor roll on delivery. It was a bit of a battle, but I did receive a refund. I recommend to rubberflooringinc that they pad and/or wrap their heavy rolls better to avoid this problem again with others. Single layer of paper isn't adequate on something that is 7 feet long and weighs more than 420 lbs.

This company has become the worst to… This company has become the worst to deal with. Several years ago I used them and had no issues. I have now had 3 orders with them in the last year and each had issues. Adhesive damaged in shipment and the foil seal allowed the product to solidify. Flooring arrived 3 months late. Since I didn't know the seal in the adhesive was damaged, Rubber Flooring will not offer any support. I"m now waiting on 3rd shipment and once again they offer zero updates and change ship dates whenever they desire. Avoid this company at all costs.

Malia was awesome Malia is soooo awesome. She helped me with getting an additional box of flooring since we ran a little short. We had the flooring since the beginning of May, but wasn’t able to install it until a few days ago after our patio was finished. Malia never hesitated to escalate it to her supervisor to get approval for a courtesy box to be sent to us. Thank you again Malia.