Ordered one color...processed another color I ordered tiles, confirmed color, shipping information, and processed payment. Once payment processed and I received email confirmation, the color of the tiles changed. I ordered gray but now I'm getting purple. I called, text, emailed, and tried the chat option immediately. I could not reach anyone due to unusually high call volume. This company appeared to a scam. The promo codes don't work and customer service doesn't exist. Beware. I am trying to cancel the order but my order won't pull up on their web page. I got a "whoops error" when trying to access my order. I've filed a complaint with PayPal. I'm going to contact my bank as well. You've been warned.

Ordered over $1,000 worth of gym tiles… Ordered over $1,000 worth of gym tiles for my garage. Ordered them without the borders because I wasn't sure how much of my garage I was going to cover at the time. I just reached out to them to order the borders, and they stated they don't sell the borders and don't know of anyone who does. So now I have a bunch of jagged puzzle piece edges lining the entire length of my gym floor. Obviously nobody would want to knowingly order a product that looked that way. Also, there was a slight thickness deviation in some of the tiles, though thankfully I purchased extra. Avoid.

Worst company to deal with Worst company to deal with. They'll cancel your orders (because discontinued products) without a call to let you know. Customer service, when you can get them had one girl that was nice. Won't work with you to discount to reorder on something they discontinued. Poor sales and service. They don't give their delivery company drivers information to call you before a delivery, my stuff was left at the end of my driveway, with no notice. You can never get through customer service. Sales is not helpful, gaggle of baboons-all of them! Buy flooring from someone else if you are smart.

This company has become the worst to… This company has become the worst to deal with. Several years ago I used them and had no issues. I have now had 3 orders with them in the last year and each had issues. Adhesive damaged in shipment and the foil seal allowed the product to solidify. Flooring arrived 3 months late. Since I didn't know the seal in the adhesive was damaged, Rubber Flooring will not offer any support. I"m now waiting on 3rd shipment and once again they offer zero updates and change ship dates whenever they desire. Avoid this company at all costs.

Avoid!!! I cancelled my order shortly after placing it because I found the same product significantly cheaper at Tractor Supply. The merchant forces you to cancel by phone call which is hidden away in the terms and conditions. He does not pickup the phone so it is impossible to cancel. If you let him know you would like to cancel either through the chat bot or email then he will ship your order to secure the 25 percent restocking fee. This also screws you on the shipping fee. This merchant has crafted a system to scam the customer. Do not buy from any of his businesses unless you like headaches and being robbed.