WARNING don’t buy from Ogilvie Homes… WARNING don’t buy from Ogilvie Homes customer after service appalling. Bought new house Kings Meadow Stirling March 2020 and still waiting on snagging to be fixed.Had water leak in kitchen April 2021 and found live bare wire under kitchen unit.6 months down the line still waiting on category 1 electrical fault to be fixed and damaged kitchen units to be replaced from leak. Even had customer care manager out for inspection on full house and still no further forward. You would think Ogilvie would take extra pride in there home town but they don’t care after they sell house. WORST NEW BUILD IVE EVER BOUGHT….

Disappointed We moved into our house in August 2021 after months of delay and limited reason or contact from sales/customer service. Since moving in we still have snags waiting to be complete including the fact our WC bathroom floor is raised due to poor pipe work and substandard workmanship. The customer service teams solution to this was to build a “box” to hide it, they were informed this was not acceptable however they have stopped all contact and are ignoring email requests. We have had some issues with our boiler and have been informed by the boiler brand that the installer contacted by Oglvie have not activated the warranty within the required 30 days meaning we do not have a 5 year warranty as sold. Customer services appear to have no knowledge of this process and have been unable to assist so far. Overall the contact and service received has left much to be desired, as soon as staff left the site they have stopped responding and engaging with customers. This does not present well and as things stand just now I would NOT recommend an Oglvie home to anyone.

Snagging is appalling The property has unbelievably poor workmanship, finish and snagging outstanding. If you want to purchase a new build then spend money finishing it and correcting poor workmanship I’d buy Ogilvie. Disappointed, unappreciative of our patience and feeling completely let down.

COWBOY BUILDERS.......LITRALLY!! If I could give 0 stars I would! Where do I start? Sales rep initially told us garden sizes (important feature for us) 3 times we were told the sizes. On visiting the site on a few occasions it became very clear that the garden wasn't going to be the correct size. Again, assured it would be. When selecting our options, never told in advance these needed paying for prior to move in let alone within 2 weeks of picking them! We finally had the site manager confirm that the garden was in fact 2 meters shorter than promised on multiple occasions and that the over hanging trees WOULD NOT TO TRIMMED BACK until after nesting season. Leaving old, rotting trees to over hang a new property for over 6 months and over winter. Interesting that now Stirling Council have made the decision to cut them down due to multiple complaints raised. We cancelled to after all the lying and poor service and were told we would receive £1150 of our £1500 deposit back........ they then changed their minds and said we would get £150 back! Disgraceful!! We were in the process of getting marrieds at the time and the unwanted stress and grief from this shower was not what we needed. I have since logged a complaint via my solicitors to Ogilvies and surprise suprise.......they deny any of lies and misleading information given to us. AVOID AT ALL COSTS!!! Will never entertain this lot again!!

Absolute cowboys Absolute cowboys , bought our new home and after 1.5 years , there dodgy electrical wiring caused our house to go on fire , fire forensic officer shows in report damaged cabling where fire started and also further damaged cable outwith the source of the fire , house was ruined and had to be rebuilt . Ogilvie showed no care or concern during or after the fire and totally backed away and blamed the 3rd party electricians which they used for the building works , I was left without a home for a full year and not once in that full time did ogilvie get in touch to apologise or say sorry or anything . Do yourself a favour and stay clear of these cowboys , could have been 3 people dead and the cared not one jot , absolute horrible company with no customer care , only interested in your money and once you have your keys then your on your own . Date of incident was 8/6/2021 , just got round to posting