Rob Presley
GBThis has been the worst company to deal … This has been the worst company to deal with. The beams did not line up and did not have holes to bolt up the beams at all on 4 different pieces of the beams. (That should have had them) Could not get the company to work with the construction company I hired to put up the building. It has been a pain to deal with this company, and has cost me more money to fix their mistake! They are rude and spoke to us like we were stupid! You would think spending 20 thousand dollars on a product, that it would be sent to you correct. NEVER buy from this company!!
Willis Ponds
GBRhino is serious about customer service and produces good products as well. Rhino has been up front and honest with us since our first contact. They were quick to respond to all correspondence and happy to design our building according to our specifications. They followed up quickly and even after the building was paid for and delivered they continued to check up until and throughout the erection process. Their materials are good quality and seemed to come together as they should. To top everything off their price was also very competitive. We are pleased with Rhino and would recommend them to anyone looking to buy steel.
Matt Skovly
GBGood quality building, poor selection of erectors Good quality building. We ran into a snag with the "suggested" erection company and ended up parting ways with them. We share fault in that while at the same time we are glad we parted ways. When we called Rhino to see if they had any other erectors they could suggest the salesman said "Nope, you ran off the best we had, good luck with your project" and hung up. This is a commercial project and their "BEST" showed up in shorts and tennis shoes with bad attitudes. Needless to say, we found and actual "professional" erection crew with the right equipment for the same money. It is doubtful we will use Rhino for our next project due to the poor attitude of a salesman. Good building but we will order the next through someone else. If you are in Texas and need an excellent erector, Rockin S construction will do you right and professionally! 10/19 1:45pm Thank you for taking my call and discussing our issues. That is customer care.
Jim Bowerman
GBCompany does what it says it will do Ordered a hanger building and delivered on time. Communication with personnel was very prompt and always helpful. Couple of small problems were quickly resolved with no hassles. Stand by their product.
darren field
GBproducts not fit for purpose-rude… products not fit for purpose-rude staff-After reporting 3 times that a product was not fit for purpose we had to call again-spoke to 'matt' who informed us that he is a very busy man and hung up. we will be pursuing this in the courts for our money back. Needless to say will never use again. Trying to review so that any other organisations don't get caught by this organisation. We supplied full drawings and still got shoddy service from start to finish.