Can't delete messages and super slow! I paid your subscription fee only to have an underwhelming experience. For some reason your app and webpage move slower than anything else I've browsed in recent times, so I've burned a bunch of time just waiting for messages to reload. Regarding messages, you've apparently removed my ability to delete or hide messages which are not of use to me so now my inbox is full of junk messages and I have to try to remember which ones are good matches and worth keeping. THere is no explicable reason why I should not control the right to manage my inbox. That in itself is an epic fail by Care.com and a main reason why I will be canceling my subscription. Especially when you pair a cluttered inbox which I cannot cleanup, to the slow performance of your app and webpage...it's a large waste of my time to try and use your service.

Fraudulent Sign up Constant Emails The website does not require the users email to be verified before they begin to send messages. Someone signed up using my email and solicited jobs. Now my inbox is full of spam from potential "workers". The service never requested the person to verify email.

Be aware of auto-renewal Be aware of auto-renewal for premium members. This company doesn't have a large database of caregivers in my area (Toronto, Canada), their site is not that user friendly (e.g. worker area not available) and workers are questionable - one applied asking if I could do cash as he didn't have a work permit. As for billing, I cancelled on the last day of my service and discovered I had already been charged for the next month. Went in circles trying to find contact info and two emails received by mailboxes not monitored. Tip - use the Chat feature during business hours to reach someone right away.

not great for last minute or not full-time care I specifically needed temporary care for only six weeks but full-time during those six weeks. Nothing on the website allowed me the ability to do that. Even when I needed last minute one daycare, I was given a list of applicants that were available and there wasn’t even any expectation that they were going to respond to me, so I didn’t actually have enough time to book someone last minute like the website advertised.

Not successful in any way with 2 different jobs advertised We weren't successful in any way with either my job seeking elder care for my parents nor care for my disabled son. I did reach out to a couple of candidates and I only got a few responses and each was saying they had other jobs now. Also, I had emailed care.com and said that we weren't have any luck and wanted to cancel our membership at renewal time but I got no help and now my son's special needs bank account has been charged for another quarterly fee.