Fraudulent Sign up Constant Emails The website does not require the users email to be verified before they begin to send messages. Someone signed up using my email and solicited jobs. Now my inbox is full of spam from potential "workers". The service never requested the person to verify email.

not great for last minute or not full-time care I specifically needed temporary care for only six weeks but full-time during those six weeks. Nothing on the website allowed me the ability to do that. Even when I needed last minute one daycare, I was given a list of applicants that were available and there wasn’t even any expectation that they were going to respond to me, so I didn’t actually have enough time to book someone last minute like the website advertised.

Be aware of auto-renewal Be aware of auto-renewal for premium members. This company doesn't have a large database of caregivers in my area (Toronto, Canada), their site is not that user friendly (e.g. worker area not available) and workers are questionable - one applied asking if I could do cash as he didn't have a work permit. As for billing, I cancelled on the last day of my service and discovered I had already been charged for the next month. Went in circles trying to find contact info and two emails received by mailboxes not monitored. Tip - use the Chat feature during business hours to reach someone right away.

I signed up for a 1-month subscription… I signed up for a 1-month subscription but Care.com continued to charge me. Their website makes it impossible to cancel a subscription, delete my credit card or receive a refund.

It's a VERY BIG SCAM I accidentally typed something and didn't even post it. It says flagged. I can't get any help and then they close my account. LITERALLY 1 the same day and I paid for a year membership. It's a serious scam. They steal your money.