Good/Bad The end result was good. I found two caregivers who will meet my needs. The downside is that I found your website difficult to navigate. I am not that internet savvy and would have like to talk to a person to help me through the process. There was no phone number or address to contact. I am still not sure what "subscription" means or what I have gotten my self into by signing up for three months. What happens next?

Good for clients, but not user friendly I have got a lot of clients through care.com which is wonderful.But it is not very user friendly. I have had a lot of tech issues some of which have prevented me from responding to potential clients; possibly lost clients due to that. When I go to customer service I can usually get responses through the chat but often times they tell me it needs to go to IT and I will hear from them in two weeks. Both times it took about six months to hear back. Also when I apply half of the applications I put in are of people who are not actively hiring. However there's no way to know that until I submit to the job. I'll send about thirty messages and only about five of them are actively hiring. Lastly , there's a lot of things that were not told directly that caused a lot of issues. For example you cannot send links through care.com and there's a limit to how many messages you can send in a day. Not knowing these 2 things caused a lot of strife and me having to message multiple people through their chat to figure it out.

Emma was wonderful Emma was wonderful. She was very communicative and great with her follow up prior to the booking process. On the day of, she was on time, professional and interactive with my son. She engaged him and got him to do more than I can! Thank you Emma~

Bizarre site, get kicked out for no reason The site seemed ok, I paid for 3 months, then it just cancel my membership with a refund a few days later and deleted me. Apparently I don't meet their criteria when I asked why. I'm looking for a housekeeper and they have housekeeper, it's not like they are a proper agency, they allow individuals looking for work to register and have a profile so people can contact them or apply to work with other people such as myself job adverts, so it basically is an internal job listing site. Expect to suddenly get kicked of with no reason and pray you aren't mid arranging something, you need to pay both sides to contact people, and often people don't reply....

Jobs requested, Pending account, Can't message families The company needs to seriously fix the issue with pending accounts. The site say is should take 24hrs, which is misleading. The moment I have virtual chat and explain my pending issue, it should be fixed and unlocked so I can communicate with families! everyone keeps saying 72hrs here, 72hrs there. I spoke to about 3 different agents and they all give the same story(72hrs). I've had this account for weeks!