Lauren is very sweet and did a great… Lauren is very sweet and did a great job taking care of our 2 year old daughter. We were staying in Santa Barbara for a few nights for my husbands work event and we were able to connect with her a few days before hand. She was very responsive and well spoken. Our 2 year old can be quite a handful and has pretty bad seperation anxiety, so she did a great job keeping her distracted and entertaining her.

Beware of automatic charges on your credit card! The care providers I found on the site were good but beware that care.com automatically sets up autopay and they do not notify you when they are charging your credit card! It's just a way to scam you out of money!

I signed up for a 1-month subscription… I signed up for a 1-month subscription but Care.com continued to charge me. Their website makes it impossible to cancel a subscription, delete my credit card or receive a refund.

Jobs requested, Pending account, Can't message families The company needs to seriously fix the issue with pending accounts. The site say is should take 24hrs, which is misleading. The moment I have virtual chat and explain my pending issue, it should be fixed and unlocked so I can communicate with families! everyone keeps saying 72hrs here, 72hrs there. I spoke to about 3 different agents and they all give the same story(72hrs). I've had this account for weeks!

Be aware of auto-renewal Be aware of auto-renewal for premium members. This company doesn't have a large database of caregivers in my area (Toronto, Canada), their site is not that user friendly (e.g. worker area not available) and workers are questionable - one applied asking if I could do cash as he didn't have a work permit. As for billing, I cancelled on the last day of my service and discovered I had already been charged for the next month. Went in circles trying to find contact info and two emails received by mailboxes not monitored. Tip - use the Chat feature during business hours to reach someone right away.