Too expensive Too expensive. You go through the whole process to post a job, at no point does it say how much you have to pay to access replies. You can't even see availability or qualifications without paying £25. I understand that they don't want to divulge contact info without paying the membership fee, but we should be able to at least see if the replies are from qualified and relevant posters, and view the (limited) profiles without paying. Should have been transparent upfront!!

My problem still exists My problem still exists. I have reached out three times to let you know that my profile still says “No reviews yet.” Though two agents have assured me they can see them, and potential clients can see them, I can’t, and it still has not been fixed on my app.

I signed up for a 1-month subscription… I signed up for a 1-month subscription but Care.com continued to charge me. Their website makes it impossible to cancel a subscription, delete my credit card or receive a refund.

Jobs requested, Pending account, Can't message families The company needs to seriously fix the issue with pending accounts. The site say is should take 24hrs, which is misleading. The moment I have virtual chat and explain my pending issue, it should be fixed and unlocked so I can communicate with families! everyone keeps saying 72hrs here, 72hrs there. I spoke to about 3 different agents and they all give the same story(72hrs). I've had this account for weeks!

Fraudulent Sign up Constant Emails The website does not require the users email to be verified before they begin to send messages. Someone signed up using my email and solicited jobs. Now my inbox is full of spam from potential "workers". The service never requested the person to verify email.