Unhappy Customer
GBI signed up for a 1-month subscription… I signed up for a 1-month subscription but Care.com continued to charge me. Their website makes it impossible to cancel a subscription, delete my credit card or receive a refund.
Lana Yost
GBGood for clients, but not user friendly I have got a lot of clients through care.com which is wonderful.But it is not very user friendly. I have had a lot of tech issues some of which have prevented me from responding to potential clients; possibly lost clients due to that. When I go to customer service I can usually get responses through the chat but often times they tell me it needs to go to IT and I will hear from them in two weeks. Both times it took about six months to hear back. Also when I apply half of the applications I put in are of people who are not actively hiring. However there's no way to know that until I submit to the job. I'll send about thirty messages and only about five of them are actively hiring. Lastly , there's a lot of things that were not told directly that caused a lot of issues. For example you cannot send links through care.com and there's a limit to how many messages you can send in a day. Not knowing these 2 things caused a lot of strife and me having to message multiple people through their chat to figure it out.
Mike H
GBCARE.COM ARE A BUNCH OF DUMBBELLS DUMBBELLS; I HAVE NEVER HIRED A SITTER!!! CARE.COM DOESN'T MONITOR THEIR SITE OR YOU WOULD KNOW I CANCELED SERVICE. I DON'T RECOMMEND THIS SERVICE TO ANYONE THAT DOESN'T HAVE A SOLID BACKGROUND WITH UNFRIENDLY WEB-SITES!
Sheara Kerry-Lee Camacho
GBBizarre site, get kicked out for no reason The site seemed ok, I paid for 3 months, then it just cancel my membership with a refund a few days later and deleted me. Apparently I don't meet their criteria when I asked why. I'm looking for a housekeeper and they have housekeeper, it's not like they are a proper agency, they allow individuals looking for work to register and have a profile so people can contact them or apply to work with other people such as myself job adverts, so it basically is an internal job listing site. Expect to suddenly get kicked of with no reason and pray you aren't mid arranging something, you need to pay both sides to contact people, and often people don't reply....
Jennifer Xu
GBLauren is very sweet and did a great… Lauren is very sweet and did a great job taking care of our 2 year old daughter. We were staying in Santa Barbara for a few nights for my husbands work event and we were able to connect with her a few days before hand. She was very responsive and well spoken. Our 2 year old can be quite a handful and has pretty bad seperation anxiety, so she did a great job keeping her distracted and entertaining her.