Jobs requested, Pending account, Can't message families The company needs to seriously fix the issue with pending accounts. The site say is should take 24hrs, which is misleading. The moment I have virtual chat and explain my pending issue, it should be fixed and unlocked so I can communicate with families! everyone keeps saying 72hrs here, 72hrs there. I spoke to about 3 different agents and they all give the same story(72hrs). I've had this account for weeks!

Beware of automatic charges on your credit card! The care providers I found on the site were good but beware that care.com automatically sets up autopay and they do not notify you when they are charging your credit card! It's just a way to scam you out of money!

Emma was wonderful Emma was wonderful. She was very communicative and great with her follow up prior to the booking process. On the day of, she was on time, professional and interactive with my son. She engaged him and got him to do more than I can! Thank you Emma~

BEWARE, once you sign up, they bill you forever, impossible to cancel. Have not used the service for over 7 years. Just saw they are still billing me an annual fee. Disputed with CC, Care.com came back to prove you canceled. I never even get an email from them; they just obviously try to bill you forever. Check out their Better Business Bureau rating of 1 out of close to 1000 bad reviews. Care.com sucks, really. I used them when my kids were little, one of their providers stole our CC.

Terrible experience Terrible experience. Initial sign up page states that the subscription is monthly but you can pay for the year up front and that you can cancel the subscription at any time but will not refund you if you do. Extremely misleading business practices.