Fraudulent Sign up Constant Emails The website does not require the users email to be verified before they begin to send messages. Someone signed up using my email and solicited jobs. Now my inbox is full of spam from potential "workers". The service never requested the person to verify email.

Emma was wonderful Emma was wonderful. She was very communicative and great with her follow up prior to the booking process. On the day of, she was on time, professional and interactive with my son. She engaged him and got him to do more than I can! Thank you Emma~

My problem still exists My problem still exists. I have reached out three times to let you know that my profile still says “No reviews yet.” Though two agents have assured me they can see them, and potential clients can see them, I can’t, and it still has not been fixed on my app.

It's a VERY BIG SCAM I accidentally typed something and didn't even post it. It says flagged. I can't get any help and then they close my account. LITERALLY 1 the same day and I paid for a year membership. It's a serious scam. They steal your money.

Be aware of auto-renewal Be aware of auto-renewal for premium members. This company doesn't have a large database of caregivers in my area (Toronto, Canada), their site is not that user friendly (e.g. worker area not available) and workers are questionable - one applied asking if I could do cash as he didn't have a work permit. As for billing, I cancelled on the last day of my service and discovered I had already been charged for the next month. Went in circles trying to find contact info and two emails received by mailboxes not monitored. Tip - use the Chat feature during business hours to reach someone right away.