Lauren is very sweet and did a great… Lauren is very sweet and did a great job taking care of our 2 year old daughter. We were staying in Santa Barbara for a few nights for my husbands work event and we were able to connect with her a few days before hand. She was very responsive and well spoken. Our 2 year old can be quite a handful and has pretty bad seperation anxiety, so she did a great job keeping her distracted and entertaining her.

I signed up for a 1-month subscription… I signed up for a 1-month subscription but Care.com continued to charge me. Their website makes it impossible to cancel a subscription, delete my credit card or receive a refund.

Can't delete messages and super slow! I paid your subscription fee only to have an underwhelming experience. For some reason your app and webpage move slower than anything else I've browsed in recent times, so I've burned a bunch of time just waiting for messages to reload. Regarding messages, you've apparently removed my ability to delete or hide messages which are not of use to me so now my inbox is full of junk messages and I have to try to remember which ones are good matches and worth keeping. THere is no explicable reason why I should not control the right to manage my inbox. That in itself is an epic fail by Care.com and a main reason why I will be canceling my subscription. Especially when you pair a cluttered inbox which I cannot cleanup, to the slow performance of your app and webpage...it's a large waste of my time to try and use your service.

Too expensive Too expensive. You go through the whole process to post a job, at no point does it say how much you have to pay to access replies. You can't even see availability or qualifications without paying £25. I understand that they don't want to divulge contact info without paying the membership fee, but we should be able to at least see if the replies are from qualified and relevant posters, and view the (limited) profiles without paying. Should have been transparent upfront!!

BEWARE, once you sign up, they bill you forever, impossible to cancel. Have not used the service for over 7 years. Just saw they are still billing me an annual fee. Disputed with CC, Care.com came back to prove you canceled. I never even get an email from them; they just obviously try to bill you forever. Check out their Better Business Bureau rating of 1 out of close to 1000 bad reviews. Care.com sucks, really. I used them when my kids were little, one of their providers stole our CC.