Emma was wonderful Emma was wonderful. She was very communicative and great with her follow up prior to the booking process. On the day of, she was on time, professional and interactive with my son. She engaged him and got him to do more than I can! Thank you Emma~

My problem still exists My problem still exists. I have reached out three times to let you know that my profile still says “No reviews yet.” Though two agents have assured me they can see them, and potential clients can see them, I can’t, and it still has not been fixed on my app.

Not successful in any way with 2 different jobs advertised We weren't successful in any way with either my job seeking elder care for my parents nor care for my disabled son. I did reach out to a couple of candidates and I only got a few responses and each was saying they had other jobs now. Also, I had emailed care.com and said that we weren't have any luck and wanted to cancel our membership at renewal time but I got no help and now my son's special needs bank account has been charged for another quarterly fee.

Terrible experience Terrible experience. Initial sign up page states that the subscription is monthly but you can pay for the year up front and that you can cancel the subscription at any time but will not refund you if you do. Extremely misleading business practices.

Jobs requested, Pending account, Can't message families The company needs to seriously fix the issue with pending accounts. The site say is should take 24hrs, which is misleading. The moment I have virtual chat and explain my pending issue, it should be fixed and unlocked so I can communicate with families! everyone keeps saying 72hrs here, 72hrs there. I spoke to about 3 different agents and they all give the same story(72hrs). I've had this account for weeks!