Good for clients, but not user friendly I have got a lot of clients through care.com which is wonderful.But it is not very user friendly. I have had a lot of tech issues some of which have prevented me from responding to potential clients; possibly lost clients due to that. When I go to customer service I can usually get responses through the chat but often times they tell me it needs to go to IT and I will hear from them in two weeks. Both times it took about six months to hear back. Also when I apply half of the applications I put in are of people who are not actively hiring. However there's no way to know that until I submit to the job. I'll send about thirty messages and only about five of them are actively hiring. Lastly , there's a lot of things that were not told directly that caused a lot of issues. For example you cannot send links through care.com and there's a limit to how many messages you can send in a day. Not knowing these 2 things caused a lot of strife and me having to message multiple people through their chat to figure it out.

BEWARE, once you sign up, they bill you forever, impossible to cancel. Have not used the service for over 7 years. Just saw they are still billing me an annual fee. Disputed with CC, Care.com came back to prove you canceled. I never even get an email from them; they just obviously try to bill you forever. Check out their Better Business Bureau rating of 1 out of close to 1000 bad reviews. Care.com sucks, really. I used them when my kids were little, one of their providers stole our CC.

I signed up for a 1-month subscription… I signed up for a 1-month subscription but Care.com continued to charge me. Their website makes it impossible to cancel a subscription, delete my credit card or receive a refund.

Emma was wonderful Emma was wonderful. She was very communicative and great with her follow up prior to the booking process. On the day of, she was on time, professional and interactive with my son. She engaged him and got him to do more than I can! Thank you Emma~

Good/Bad The end result was good. I found two caregivers who will meet my needs. The downside is that I found your website difficult to navigate. I am not that internet savvy and would have like to talk to a person to help me through the process. There was no phone number or address to contact. I am still not sure what "subscription" means or what I have gotten my self into by signing up for three months. What happens next?