Care.com

1501 South Mopac Expy, Suite 340, 78746, Austin, TX, United States
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1.80
Based on 20 Reviews

5

10.00%

4

5.00%

3

5.00%

2

15.00%

1

65.00%
About Care.com

Available in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.

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Jennifer Xu
GB

Lauren is very sweet and did a great… Lauren is very sweet and did a great job taking care of our 2 year old daughter. We were staying in Santa Barbara for a few nights for my husbands work event and we were able to connect with her a few days before hand. She was very responsive and well spoken. Our 2 year old can be quite a handful and has pretty bad seperation anxiety, so she did a great job keeping her distracted and entertaining her.

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Shanna Ritter
GB

Don't get trapped!! They will auto-renew your account even AFTER cancellation. I had a one month premium membership with care.com. Upon reviewing some provider's profiles and trying to connect with them through the system, it became very clear that many of the provider's accounts were outdated. Their posted availability was not current, a few had picked up other jobs and had not yet cancelled their accounts, many folks didn't respond to messages, and one young lady didn't even know that she had an active account and lived 2 states away! In hindsight, this should have been my warning. I cancelled the membership, got an email confirmation of the cancellation (had to ride out the full month) and was assured that I would not be charged again. WRONG!!! They continued to charge my account for months after and when I finally noticed this on my credit card statement and called them, their phone system directed me to their website for assistance. I found the chat feature again and that person/bot did nothing to resolve this issue. The excuse was that my membership was reactivated -- I assure you that I did not do this -- and per their policy, could not issue a refund. I went to BBB to file a complaint and care.com is not accredited. I would absolutely not recommend this service to anyone.

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Mike H
GB

CARE.COM ARE A BUNCH OF DUMBBELLS DUMBBELLS; I HAVE NEVER HIRED A SITTER!!! CARE.COM DOESN'T MONITOR THEIR SITE OR YOU WOULD KNOW I CANCELED SERVICE. I DON'T RECOMMEND THIS SERVICE TO ANYONE THAT DOESN'T HAVE A SOLID BACKGROUND WITH UNFRIENDLY WEB-SITES!

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LE DW
GB

It's a VERY BIG SCAM I accidentally typed something and didn't even post it. It says flagged. I can't get any help and then they close my account. LITERALLY 1 the same day and I paid for a year membership. It's a serious scam. They steal your money.

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Sheara Kerry-Lee Camacho
GB

Bizarre site, get kicked out for no reason The site seemed ok, I paid for 3 months, then it just cancel my membership with a refund a few days later and deleted me. Apparently I don't meet their criteria when I asked why. I'm looking for a housekeeper and they have housekeeper, it's not like they are a proper agency, they allow individuals looking for work to register and have a profile so people can contact them or apply to work with other people such as myself job adverts, so it basically is an internal job listing site. Expect to suddenly get kicked of with no reason and pray you aren't mid arranging something, you need to pay both sides to contact people, and often people don't reply....

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