Melissa Cummings
GBNot successful in any way with 2 different jobs advertised We weren't successful in any way with either my job seeking elder care for my parents nor care for my disabled son. I did reach out to a couple of candidates and I only got a few responses and each was saying they had other jobs now. Also, I had emailed care.com and said that we weren't have any luck and wanted to cancel our membership at renewal time but I got no help and now my son's special needs bank account has been charged for another quarterly fee.
Lana Yost
GBGood for clients, but not user friendly I have got a lot of clients through care.com which is wonderful.But it is not very user friendly. I have had a lot of tech issues some of which have prevented me from responding to potential clients; possibly lost clients due to that. When I go to customer service I can usually get responses through the chat but often times they tell me it needs to go to IT and I will hear from them in two weeks. Both times it took about six months to hear back. Also when I apply half of the applications I put in are of people who are not actively hiring. However there's no way to know that until I submit to the job. I'll send about thirty messages and only about five of them are actively hiring. Lastly , there's a lot of things that were not told directly that caused a lot of issues. For example you cannot send links through care.com and there's a limit to how many messages you can send in a day. Not knowing these 2 things caused a lot of strife and me having to message multiple people through their chat to figure it out.
Mike H
GBCARE.COM ARE A BUNCH OF DUMBBELLS DUMBBELLS; I HAVE NEVER HIRED A SITTER!!! CARE.COM DOESN'T MONITOR THEIR SITE OR YOU WOULD KNOW I CANCELED SERVICE. I DON'T RECOMMEND THIS SERVICE TO ANYONE THAT DOESN'T HAVE A SOLID BACKGROUND WITH UNFRIENDLY WEB-SITES!
Pete Strong
GBEmma was wonderful Emma was wonderful. She was very communicative and great with her follow up prior to the booking process. On the day of, she was on time, professional and interactive with my son. She engaged him and got him to do more than I can! Thank you Emma~
Phil
GBTerrible experience Terrible experience. Initial sign up page states that the subscription is monthly but you can pay for the year up front and that you can cancel the subscription at any time but will not refund you if you do. Extremely misleading business practices.