Terrible experience Terrible experience. Initial sign up page states that the subscription is monthly but you can pay for the year up front and that you can cancel the subscription at any time but will not refund you if you do. Extremely misleading business practices.

My problem still exists My problem still exists. I have reached out three times to let you know that my profile still says “No reviews yet.” Though two agents have assured me they can see them, and potential clients can see them, I can’t, and it still has not been fixed on my app.

Can't delete messages and super slow! I paid your subscription fee only to have an underwhelming experience. For some reason your app and webpage move slower than anything else I've browsed in recent times, so I've burned a bunch of time just waiting for messages to reload. Regarding messages, you've apparently removed my ability to delete or hide messages which are not of use to me so now my inbox is full of junk messages and I have to try to remember which ones are good matches and worth keeping. THere is no explicable reason why I should not control the right to manage my inbox. That in itself is an epic fail by Care.com and a main reason why I will be canceling my subscription. Especially when you pair a cluttered inbox which I cannot cleanup, to the slow performance of your app and webpage...it's a large waste of my time to try and use your service.

BEWARE, once you sign up, they bill you forever, impossible to cancel. Have not used the service for over 7 years. Just saw they are still billing me an annual fee. Disputed with CC, Care.com came back to prove you canceled. I never even get an email from them; they just obviously try to bill you forever. Check out their Better Business Bureau rating of 1 out of close to 1000 bad reviews. Care.com sucks, really. I used them when my kids were little, one of their providers stole our CC.

Emma was wonderful Emma was wonderful. She was very communicative and great with her follow up prior to the booking process. On the day of, she was on time, professional and interactive with my son. She engaged him and got him to do more than I can! Thank you Emma~