The delivery was quick and on time The delivery was quick and on time. All the parts needed were included. My installer made quick work of installing the unit because it was that straightforward. It is so quiet, I forget that it is on. Now I am just waiting for a really hot South Texas day to see how well it performs.

After going through two representatives… After going through two representatives who were not that interested in the questions I had I did find Mathew at ex 1161. He was fabulous. The biggest issue I had was delivery. The FedX driver had no knowledge of the weight of the compressor and had no dolly or other device to help me get it where it needed to go. We picked it up and battled it to the downstairs deck. Not good. Some delivery method needs to be figured out to where this is not an issue.

Second Senville unit I ordered 24k btu Aura unit. Delivery was fast and un damaged fed ex driver put the delivery in my garage. I have the unit installed but not yet commissioned. This is my second Senville unit. Totally happy with the first unit. I am a retired Commercial HVAC tech so I do my own installs.

I absolutely love my 3 Senville mini… I absolutely love my 3 Senville mini splits. One of them had a small problem when installing and you all sent me a replacement part with no hassle. My latest problem was a P0 error, and your warehouse people helped me sort it easily and got my replacement part to me under warranty. I could not be happier. Thank you for a great product and hiring such great people. Everyone I’ve dealt with has been fantastic.

Excellent customer service Excellent customer service! And a great working product. 1st senville has been in use over a year now! just installed our 2nd unit and our house is always comfortable! The wifi adapters really add a nice experience to control your comfort