Excellent customer service Excellent customer service! And a great working product. 1st senville has been in use over a year now! just installed our 2nd unit and our house is always comfortable! The wifi adapters really add a nice experience to control your comfort

They provide good value and customer info. They provide good value and inform you of the delivery date along with the delivery company information. It arrives at a good time in my area without Damage to cartons or product. The driver unloaded and placed the units that were palletized where we asked him to in driveway.

Second Senville unit I ordered 24k btu Aura unit. Delivery was fast and un damaged fed ex driver put the delivery in my garage. I have the unit installed but not yet commissioned. This is my second Senville unit. Totally happy with the first unit. I am a retired Commercial HVAC tech so I do my own installs.

Not a difficult install. HVAC installers are way to expensive! Ordering was straight forward and arrived in great condition. It’s only been a couple day, however start up temperatures were in the 34f-39f degrees and heating up to 95f degrees. For my big building the turbo mode was essential! We’ll see how it cools when it’s 100f degrees outside.

I had a problem with my unit it was running too cold I had a problem with my unit it was running much colder than what it was set for. I called Senville and the technician walked me through a test operation. He then figured out what was wrong and sent me the replacement parts right away. All in all very good service