Phone support is excellent Phone support is excellent. They understand the problem and told me how to fix it. There was an issue with my controller and they walked me through the process on how to program it. Thank you Omtech.

Great customer service Great customer service. I had some issues setting up with new co2 and they where very helpful.

Great deal for the price "I purchased directly from Omtech due to there was a July 4th sale. I'd recommend this for anyone who's comfortable getting his hands dirty. Worked great out of the box. Only issue was a broken lock on a passthru panel, but the replacement arrived in days. I didn't even have my ventilation system finished before it arrived. Overall, if you've tried an LED laser before, this is like driving a Porsche when your only frame of reference is a go-kart. Way faster, better, and amazing. Just be prepared to maintain it properly or I'll die on you."

Omtech was able to help me with the… Omtech was able to help me with the introduction of their motherboard to my K40 Co2 laser from China. I found the process of cutting the wires on my ribbon cable was a bit beyond my skill set. So I returned their motherboard for a refund.

Ordered the OMTech 80w 20x28 laser Ordered the OMTech 80w 20x28 laser, shipping was extremely fast. Had laser up and running within a week , needed a dedicated breaker line from an electrician but so far everything has been smooth and laser works great