Delivery weeks late and the laser doesn't work I ordered a 130w laser cutter from Omtech on the 6th of Jan for 7-11 days uk delivery. Following many emails with Omtech customer services I received the unit on the 15th Feb. The best delivery arrangments I received were it will be coming either Thursday or Friday of this week I felt this was very poor for a purchase costing over 4.5k and needing to be unloaded with a forklift. I was hoping that the situation would improve once I had received my laser cutter but unfortunately, this was not the case the first time I operated the laser there was a loud electrical arcing noise and an electrical burning smell. upon inspection, the high-voltage wire between the power supply and the laser tube was not terminated and was arcing onto the metal case of the laser cutter. I am feeling lucky that I didn't receive a shock from this major fault. I have emailed Omtech and hopefully awaiting a suitable remedy. Omtech customer services seem very slow and you normally have to wait for the next day to receive a reply so dealing with them can be slow and laborious.

I looked at a lot of lasers sure am… I looked at a lot of lasers sure am satisfied with my mf 1224 ,use it in my leather shop had a few issues but teck support was great could not ask for anything good co. To do business with would recommend them .

Shipping was faster than expected Shipping was faster than expected. Had the inline fan show up not working, worked with tech support and after all the trying different things they had a replacement sent. Over all things are good.

The information on your site and… The information on your site and information given by your sales rep were great. The placement of order was very simple. I was concerned about the free Lightburn having to be manually purchased but by clicking the Order Now/Buy Now button automatically applied the discounted price and Lightburn into the purchase order. This was one of the easiest purchases I made yet.

Ordered the OMTech 80w 20x28 laser Ordered the OMTech 80w 20x28 laser, shipping was extremely fast. Had laser up and running within a week , needed a dedicated breaker line from an electrician but so far everything has been smooth and laser works great