Thomas Smith
GBThe unit took a little longer than… The unit took a little longer than expected to arrive. Ordered 500 outdoor monitors. So far, after a year, only 1 had some minor issue, Jennifer helped us get the unit repaired in a day. Very knowledgeable company and one of the best suppliers in the automation/controls industry.
Robert Estrada
GBThe panel PC arrived well-packaged and… The panel PC arrived well-packaged and ready to install. The setup process was straightforward, and the unit has been operating smoothly.
Wayne Bateman
GBMao's technical expertise was… Mao's technical expertise was invaluable in integrating our new panel PCs with our existing system. His guidance saved us significant time and resources.
Roger Zamora
GBDelivery took a bit longer than… Delivery took a bit longer than anticipated, 4 days instead of 2 days promised, but the quality of the monitors is unmatched. Solid performance in demanding conditions.
Philip McCullum
GBOrdered the wrong size Ordered the wrong size, Industrial Monitor Direct accepted the return after 30 days, and I got the correct size with the help of Jennifer. Jennifer was very helpful, very responsive, and pleasant to talk to.