Luis Acosta is a great sales person Luis Acosta is a great sales person, always doing a good job, Best regards,

Knows me by name My sales engineer knows me by name, knows what I need, and goes beyond 9-5 to help.

Excelent musician store They have all the professional and original brands, and accessories I cant find elsewhere.....

Poor communication Not very responsive to let me know they were out of stock of the listed item. Poor communication overall. Thankfully eBay stepped in so I can get my refund.

Stupid Me For Not Checking Thier Reputation I should Have Done My Homework on this Place- Later learning about all the Negative Feedback I found posted public regarding Full Compass.. Here's my Gripe with this place- -- Nov 1 2020 Order Number: SOC4392082 We ordered Mega Grid Brackets.. They Arrived a Bit Too Large.. We requested a Refund / We were issued a RMA# Cost was $26.066 Full Compass Refused to provide a return label. We were forced to Pay the return shipping back to Full Compass @ $16.00 -Today Nov 19 2020 I had asked them as to Why i had to Pay the Return Costs.. Their reply was ( Its The Customer's Responsibility ) I Would Like My Money Back! Either way I will Most Definitely Share our Experience with All of our associates / friends.