Amazing impact with laser therapy Great company and products!! The impact with laser on neurological conditions and support for long covid and pain has been amazing!! I am so grateful I purchased a laser for my practice it plays a huge role in patient care.

I purchased the EVRL laser for 17k I purchased the EVRL laser for 17k, the first week I had it it malfunctioned and had to get a replacement. This was August of 2022. In late November the base charger quit working, I had to send it in for repairs and it took 2 weeks to get it back, a wire was broken inside the unit for no apparent reason. Got it back and 6 weeks later the base has the same problem. They refuse to replace it and are going to jimmy rig it again. They only have a 30 day replacement policy. Terrible quality control, horrible customer service. All about profit not quality of product.

I purchased an EVRL laser in December I purchased an EVRL laser in December. The laser is high quality and easy to use. While I am new to laser, it has already produced some good results for many of the patients we have used it with. I have watched numerous webinars and attended a live seminar so far. The presentations were high quality with very knowledgeable instructors. It has helped to re-energize me and my practice after being in practice for 30 years and I feel like we have only scratched the surface.

Their lack of support is truly disheartening. It is very disheartening when you spend over $50,000.00 on a laser from Erchonia and they leave you high and dry when it comes to support. I purchased the Z-6 Zerona laser to offer services to my local community. They have absolutely NO WAY TO SERVICE THE DEVICE outside of their local facility, which is in the process of moving, again. Guess what Zack just told me over the phone? "Oh, well, we are about to move to SC, so you should wait till November before sending your malfunctioning Zerona because we won't be able to work on it, oh and by the way, we don't have loaner units to send." So, let me get this straight, I spend over $50,000.00 on this machine and I have patients waiting to use it, but now, I won't be able to use it for over 60 days and can't even get a loaner while they have it and service it? What else? I have to figure out a way to send this gigantic thing to them because they don't help with that either. Oh, and this is the SECOND TIME this machine has failed on me in a short time of use, so that should tell you something. They 'boast' that they are a family owned business, but guess what? So is mine and they are hurting my business with their lack of support. Oh, and their lack of empathy is truly appalling.

I have had a very mixed experience with… I have had a very mixed experience with Erchonia. From very Good to very bad.