So... So.... I've ordered successfully many times from them with no problem. But lately they claim they have supply chain issues and had to switch locations. Okay, fine. On their website it said they would be shipping out again Tuesday or Wednesday. I ordered on Wednesday with overnight shipping. Today is Thursday, obviously I didn't get my shipment and no response to my email. No notification of anything being shipped. I spent $58 on overnight shipping, and I'm left sitting holding the bag with nothing to show for it. Do not order from this company.

Great product and the quality is on point! Great product and the quality is on point. Ordering is simple and easy. Several payment options are available. Customer service is typically good, my only gripe is I sent a PM on 3/23. I had an issue with their loyalty rewards, I claimed my reward however the discount was not applied and didn't reflect on my bill I believe there was a glitch, never had an issue like this in the past. I received no communication from Chris. Again great product delivered in a timely manner.

My Paid Pre-order Never Shipped The company has been having supply issues according to the "state of synaptex" updates on the website. With that said, I "pre-ordered" and paid for tianeptine sodium on the 14th that was supposed to ship out the following afternoon , or the day after at the latest . However, not only has it failed to ship, my email inquiries have been ignored. I have made dozens of orders this last year but this was my last.

I have ordered many times from Synaptex… I have ordered many times from Synaptex because they have an overnight shipping option whereas other sites only offer 2-3 days. Also because they have the payment method I need. I’ve never had an order missed like other sites and they have always shipped out same day. The only problem I have which is a rather big problem is that the product differs frequently. Sometimes it seems weaker than normal and sometimes it seems like it is a different product all together. I always order sodium but I have ordered sulfate before to try it. Sometimes when I order sodium it will act exactly like sulfate. I did message before and he said his supplier hasn’t changed so I figured there’s just nothing really I can do about it.

Excellent Products, Excellent Company. Been using this company for about a year and I’ve never had ONE bad experience! They are prompt, professional, communication is excellent, open honest, and just overall the best out there at what they do by FAR. Don’t listen to the negative reviews because they are FAKE. Synaptex is legit and incredible and you cannot go wrong with them. Take my word for it.