Good communication during order Good communication during order Plus quick shipment to me Very pleased

Seagull Pro Fast Charge battery died after 2 months I purchased the Seagull Pro Fast Charge and started usingin Jan 2024. It worked quite well for 2 months then the battery died. It would not charge or run. Company was helpful at first but admitted fault with the fastcharge product. They initially offered a cheaper product as an alternative as the product I purchased was discontinued. Then they would only offer partial refund after I returned the device but would not even state how much that refund was. What a joke. I requested the new model that is actually selling for less than what I paid but they refused.

Customer Service was super easy to work with! I have a very odd shaped pool so the cleaner was having difficulty cleaning the entire thing. What it was able to do it did fairly well but I did have to help it off my main drains several times. I emailed customer service and they were super easy to deal with. They responded by the next day, sent me a return label and then credited me my purchase price within two days of me dropping it off at my FexEx carrier. Thank you for being so understanding and easy to work with!

I have had nothing but trouble with… I have had nothing but trouble with this unit since day one, customer service is hard to get in touch with and when you finally talk to them they are not helpful at all i am completely dissatisfied. I would recommend not purchasing this product, spend a little more money and get the good stuff.

Ordering was simple Ordering was simple - first impression is the machine works pretty good although it would not climb the walls in my pool.