Product Received in a timely fashion… Product Received in a timely fashion with superior packaging and start up instructions. Have only used the Scuba S1 a few times, but so far so good. It navigates the design of our pool really well.

As I have stated As I have stated, your customer service is A+. However, the follow on ads on-line are driving me mad. They follow me around like a ghost that I can't get rid of. I don't get it? I have already purchased your product so why keep bombarding me with the non-stop ads? Is there any way to slow them down or eliminate them?

Excellent Customer Service Unfortunately I had to return the model I purchased because it only worked with flat bottom pools and mine has a slope. Customer service made the return so easy, quick and no headaches. The refund was within 3 days. Alot of companies out there could learn from them on how customer service should be like.

It has now been 3 weeks since I placed… It has now been 3 weeks since I placed an order for the Aiper Scuba S1 pro Cordless Robotic Pool cleaner, and I have not received any indication as to when my order will ship. Of course I ordered the pool cleaner as I am in need of one to clean my pool. If this order is not going to ship in the very near future I will need to do some research for an alternative solution.

I encountered a problem with the wheels not working well.… I encountered a problem with the original pool cleaner and called customer service. They led me through some potential problem solving steps which located the problem which wasn't an easy fix so they sent a new replacement . New one works great on the first day of use. Thanks