Debra
GBCustomer Service was super easy to work with! I have a very odd shaped pool so the cleaner was having difficulty cleaning the entire thing. What it was able to do it did fairly well but I did have to help it off my main drains several times. I emailed customer service and they were super easy to deal with. They responded by the next day, sent me a return label and then credited me my purchase price within two days of me dropping it off at my FexEx carrier. Thank you for being so understanding and easy to work with!
John Brinkman
GBCheap means cheap I charged it up per instructions, it showed fully charged, and only lasted not even 30 minutes. I feel I've been ripped off. I would not recommend this product to anyone.
Garland Rebouche
GBAs I have stated As I have stated, your customer service is A+. However, the follow on ads on-line are driving me mad. They follow me around like a ghost that I can't get rid of. I don't get it? I have already purchased your product so why keep bombarding me with the non-stop ads? Is there any way to slow them down or eliminate them?
Brian F
GBThe filter door doesnt shut very easy… The filter door doesnt shut very easy and it could do a better job of cleaning the dust from the floor and the stairs it doesnt touch at all
Ronald Claude
GBExcellent Customer Service Unfortunately I had to return the model I purchased because it only worked with flat bottom pools and mine has a slope. Customer service made the return so easy, quick and no headaches. The refund was within 3 days. Alot of companies out there could learn from them on how customer service should be like.