Garland Rebouche
GBAs I have stated As I have stated, your customer service is A+. However, the follow on ads on-line are driving me mad. They follow me around like a ghost that I can't get rid of. I don't get it? I have already purchased your product so why keep bombarding me with the non-stop ads? Is there any way to slow them down or eliminate them?
M.D.
CAGreat Communication Aiper communicated well through unexpected delays. The warehouse for Canadian orders was short on stock after selling out before xmas. They were able to give me an honest answer and an accurate timeline for when the product would be available to ship. From what I can tell, they have great product support.
Dan Lee
GBI encountered a problem with the wheels not working well.… I encountered a problem with the original pool cleaner and called customer service. They led me through some potential problem solving steps which located the problem which wasn't an easy fix so they sent a new replacement . New one works great on the first day of use. Thanks
Jackie Montecalvo
CAPool vacuum Easy to put together and simple to operated but it doesn’t pick up the big leaf at the bottom of the pool. After using it for more than a month the pool looking much better this robot is brushing the wall very good I liked it a lot It doing a good job to keep the pool very clean.
Ronald Claude
GBExcellent Customer Service Unfortunately I had to return the model I purchased because it only worked with flat bottom pools and mine has a slope. Customer service made the return so easy, quick and no headaches. The refund was within 3 days. Alot of companies out there could learn from them on how customer service should be like.