Ordering was simple Ordering was simple - first impression is the machine works pretty good although it would not climb the walls in my pool.

cute robot the product so far does what it's supposed to do. I have questions I hope you can respond to. We have a kidney shaped pool and going up the sides is curved. Will I be alright using side cleaning even though it is not a rectangular pool . There are also granular step and seats inside the kidney shaped pool. Would I be safer just using cleaning floor option. It goes about a foot up the curved side and comes back on floor only cleaning. Should I try side cleaning also? is there any danger to the Aiper vacuum?

Customer Service was super easy to work with! I have a very odd shaped pool so the cleaner was having difficulty cleaning the entire thing. What it was able to do it did fairly well but I did have to help it off my main drains several times. I emailed customer service and they were super easy to deal with. They responded by the next day, sent me a return label and then credited me my purchase price within two days of me dropping it off at my FexEx carrier. Thank you for being so understanding and easy to work with!

Aiper dolphin pro Aiper dolphin pro, for our in ground pool, which is 25‘ x 30‘ 4 foot to 6 foot on a full charge it will do the entire bottom of the pool and I cannot believe how it would actually climb the walls up to the tile. It takes about 2 1/2 hours to knock out the pool cleaning, but it does everything. It says it does very simple to use every penny to keep me from having to vacuum and scrub every other day.

I have had nothing but trouble with… I have had nothing but trouble with this unit since day one, customer service is hard to get in touch with and when you finally talk to them they are not helpful at all i am completely dissatisfied. I would recommend not purchasing this product, spend a little more money and get the good stuff.