Aiper Official

Suite 350, 2700 Cumberland Parkway, 30339, Atlanta, United States
http://aiper.com
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3.80
Based on 20 Reviews

5

60.00%

4

5.00%

3

10.00%

2

5.00%

1

20.00%
About Aiper Official

The inspiration behind Aiper comes from a story of a father's love for his son. In the summer of 2017, we received a letter from an old customer and friend named Jason. His son tripped on the long wire of a corded pool cleaner that he was using, fell, and struck his head He comforted his little boy and promised he'd never get hurt again. A personal touch and innovation, this is how we at Aiper develop our products. Aiper's cordless robotic pool cleaner was born at that moment. The cordless feature making pool cleaning simpler, and safer. Compact, lightweight, and safe battery operated, Aiper create the best gift for people to enjoy their pools daily.

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Rob Maple
ES

I paid for the goods in Spain I paid for the goods in Spain. The payment was immediately deducted from my account. An order number has been generated. Today, after 4 days, there is still no shipping number in the system. Communication is very slow and always the same answer. "We will send soon" . In several emails, I asked from which warehouse (from which country) the shipment to Spain would go. They avoid answering. Very bad service!!!

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Garland Rebouche
GB

As I have stated As I have stated, your customer service is A+. However, the follow on ads on-line are driving me mad. They follow me around like a ghost that I can't get rid of. I don't get it? I have already purchased your product so why keep bombarding me with the non-stop ads? Is there any way to slow them down or eliminate them?

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Dave
ES

Trick or treat I ordered the Aiper Seagull PRO in Dec 2023. After multiple attempts to understand what happened to my order, I finally received the robot almost 4 weeks later. The box arrived in Spain without damage. I tested the robot. It was definitely not performing as expected. I contacted support and advised to send the robot back for a refund or exchange. I had high hopes for this machine so went ahead for an exchange. The second box arrived faster this time. However, Aiper sent me the Seagull PRO LITE instead of the Seagull PRO - Like I wouldn´t notice I was sent the cheaper version. I raised the concern. Aiper support tried to justify that this was a better version, expect that it is not and is also cheaper than what I paid. I don´t appreciate being tricked. Result = Returned goods and 1 star review for trying to load on me a cheaper version

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C. Bell
GB

Product Received in a timely fashion… Product Received in a timely fashion with superior packaging and start up instructions. Have only used the Scuba S1 a few times, but so far so good. It navigates the design of our pool really well.

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Dan Lee
GB

I encountered a problem with the wheels not working well.… I encountered a problem with the original pool cleaner and called customer service. They led me through some potential problem solving steps which located the problem which wasn't an easy fix so they sent a new replacement . New one works great on the first day of use. Thanks

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