Rob Maple
ESI paid for the goods in Spain I paid for the goods in Spain. The payment was immediately deducted from my account. An order number has been generated. Today, after 4 days, there is still no shipping number in the system. Communication is very slow and always the same answer. "We will send soon" . In several emails, I asked from which warehouse (from which country) the shipment to Spain would go. They avoid answering. Very bad service!!!
Mike
GBI have had nothing but trouble with… I have had nothing but trouble with this unit since day one, customer service is hard to get in touch with and when you finally talk to them they are not helpful at all i am completely dissatisfied. I would recommend not purchasing this product, spend a little more money and get the good stuff.
Brian F
GBThe filter door doesnt shut very easy… The filter door doesnt shut very easy and it could do a better job of cleaning the dust from the floor and the stairs it doesnt touch at all
Jerry Lyman
GBIt has now been 3 weeks since I placed… It has now been 3 weeks since I placed an order for the Aiper Scuba S1 pro Cordless Robotic Pool cleaner, and I have not received any indication as to when my order will ship. Of course I ordered the pool cleaner as I am in need of one to clean my pool. If this order is not going to ship in the very near future I will need to do some research for an alternative solution.
Ronald Claude
GBExcellent Customer Service Unfortunately I had to return the model I purchased because it only worked with flat bottom pools and mine has a slope. Customer service made the return so easy, quick and no headaches. The refund was within 3 days. Alot of companies out there could learn from them on how customer service should be like.