Very responsive and understanding The pool cleaner came without its filter but Crystal from support was brilliant and got this arranged as soon as possible over the busy new year period. I have used the product 3 times and for the discounted price-point I am happy with its performance. Crystal went above and beyond - thanks!

Excellent Customer Service Unfortunately I had to return the model I purchased because it only worked with flat bottom pools and mine has a slope. Customer service made the return so easy, quick and no headaches. The refund was within 3 days. Alot of companies out there could learn from them on how customer service should be like.

Aiper dolphin pro Aiper dolphin pro, for our in ground pool, which is 25‘ x 30‘ 4 foot to 6 foot on a full charge it will do the entire bottom of the pool and I cannot believe how it would actually climb the walls up to the tile. It takes about 2 1/2 hours to knock out the pool cleaning, but it does everything. It says it does very simple to use every penny to keep me from having to vacuum and scrub every other day.

Great Communication Aiper communicated well through unexpected delays. The warehouse for Canadian orders was short on stock after selling out before xmas. They were able to give me an honest answer and an accurate timeline for when the product would be available to ship. From what I can tell, they have great product support.

I have had nothing but trouble with… I have had nothing but trouble with this unit since day one, customer service is hard to get in touch with and when you finally talk to them they are not helpful at all i am completely dissatisfied. I would recommend not purchasing this product, spend a little more money and get the good stuff.