Customer service was personal personable and believable Your customer service person answered all of my questions about the technical aspects that I didn’t understand and help me feel more confident about the benefit of your product making me less skeptical about it being a scam. I’ve been using it for almost 3 months and I like the taste of the water. The machine works well and I think I feel a little better Time will tell

White particles began to appear in my… White particles began to appear in my water after four uses. I followed cleaning directions but the problem continued. Only automated responses that took days from Piurify, no help at all. So I tried their discount on filters that came with my water pitcher and they were not valid. Thanks to Amazon i was able to return the product. I really wish it worked. I’m now looking into other company’s for this product.

Customer service was amazing at helping… Customer service was amazing at helping me troubleshoot a rotten egg smell coming from the machine. It needed a good vinegar cleaning and works great now. He even sent me replacement filters because I had thrown several out believing it was faulty filters. Love ❤️ this product and the company too.

I like love it I use the water bottle everyday multiple times a day, battery life is good, the esthetic from the packaging to the bottle itself is great. It looks cool when it's making hydrogen, glowing blue and making bubbles it's a show. I'm not sure as far as it's health benefits as I'm already in fare health but my bias would say it's working and worth it but I'm not doctor. I am drinking more water, don't have to be a doctor to know that's good for you. I definitely recommend it.

Echo Hydrogen Bottle From personally testing the water, the hydrogen level is not as high as indicated. The bottle must be recharged frequently. I inquired if it is dupont membrane and could not get an answer. I feel the product is over priced for what it delivers.