Customer service was amazing at helping… Customer service was amazing at helping me troubleshoot a rotten egg smell coming from the machine. It needed a good vinegar cleaning and works great now. He even sent me replacement filters because I had thrown several out believing it was faulty filters. Love ❤️ this product and the company too.

Good price Good price, great product with excellent customer follow up service to make all is ok and no problems. You just don't see that anymore. We have used it faithfully since purchase and love it. Would recommend to others.

Would buy again At times I drink a lot of water. When on a water binge I consume numerous 32 oz glasses of ice water. Can't say there's a big difference until an electrical outtage a few weeks ago. I was stuck with simple tap water. Couldn't wait to get my usual water back. Wish I could describe in more detail. I'm diabetic & purchased in hopes to maintain hydration. I drink & enjoy a lot more water than before but can't swear this is why. I would buy it again because I believe it has been an asset one way or another.

Hydrogen Water? What?!? My Piurify hydrogen water bottle came much faster after ordering than the generic Chinese brand I had bought roughly a month earlier. The water tastes crisp & clean & has encouraged me to drink more water. I even take it to work with me.

I paid $75 in shipping … but it hasn’t… I paid $75 in shipping … but it hasn’t arrived…,I would have given you zero if I could… please advise … I’ve lived in Hawaii for 40 years.. I’ve not ever been charged… $75 in shipping… fit that fee… it should been here overnight and you guys shipped it today… USPS… it’s coming from Kansas… I live in Hawaii… I won’t see it for weeks… what kind of customer service is this?