Customer service was personal personable and believable Your customer service person answered all of my questions about the technical aspects that I didn’t understand and help me feel more confident about the benefit of your product making me less skeptical about it being a scam. I’ve been using it for almost 3 months and I like the taste of the water. The machine works well and I think I feel a little better Time will tell

White particles began to appear in my… White particles began to appear in my water after four uses. I followed cleaning directions but the problem continued. Only automated responses that took days from Piurify, no help at all. So I tried their discount on filters that came with my water pitcher and they were not valid. Thanks to Amazon i was able to return the product. I really wish it worked. I’m now looking into other company’s for this product.

Customer service was amazing at helping… Customer service was amazing at helping me troubleshoot a rotten egg smell coming from the machine. It needed a good vinegar cleaning and works great now. He even sent me replacement filters because I had thrown several out believing it was faulty filters. Love ❤️ this product and the company too.

Echo Hydrogen Bottle From personally testing the water, the hydrogen level is not as high as indicated. The bottle must be recharged frequently. I inquired if it is dupont membrane and could not get an answer. I feel the product is over priced for what it delivers.

Hydrogen Water? What?!? My Piurify hydrogen water bottle came much faster after ordering than the generic Chinese brand I had bought roughly a month earlier. The water tastes crisp & clean & has encouraged me to drink more water. I even take it to work with me.