On-Site is not very good at what they do. I've, unfortunately, been required to use On-Site for years now. While their webpage to input potential renter information for screening purposes is easy to navigate, the actual screening process is terrible. We get the criminal and credit reports instantly, which is fine, the issue is the way they do, or don't rather, the rental verifications. It's ridiculous that we pay them for information that is essentially public record here in Washington State and 80% of the time, we have to do our own rental verifications because the staff at On-Site is either exceptionally lazy, or been instructed to close screenings after one(1) attempt at contacting an applicants previous rental/landlords. I've got multiple screening reports where they close the applicant out with a denial status because they couldn't reach the landlord. The time-stamps are all within minutes of each other. For example, one recent application, the On-Site employee tried to contact a landlord, didn't get an answer and within TWO(2) minutes of their very first attempt to contact said landlord, they close the file with a denial recommendation because they "couldn't reach the landlord." Another example from this morning in-fact, On-Site called us and said they needed a better phone number for an applicant's previous rental, but we called the very same number provided to On-site and got in touch immediately with the property. We end up doing MORE work because of how ineffective On-Site is at doing rental verifications, and we pay them. Crazy.

GREAT service GREAT service! No matter the weather you were always there. I really, really appreciate the reliable and thorough service, and so do all my Christmas tree farm customers.

On Site Companies saved my day after… On Site Companies saved my day after another company backed out days before my daughters wedding. They were very responsive and provided a great product and service in a timely manner. I would recommend them Anytime!

Cleaning of the restrooms is good Cleaning of the restrooms is good. We've had repeated issues with the drivers driving on our turf in order to access the restrooms...

We are so pleased with our experience! We are so pleased with our experience with On Site! We are using them for our wedding in June. They were quick to respond to questions and were very upfront about pricing and policies. We are looking forward to using their services on our big day. Thanks On Site!