Customer Service at OnSite is fabulous. Customer Service at OnSite is fabulous. Mary is always there to help us out. She services our needs, often times thinks ahead and calls ahead, is always available to answer questions and gets things done.

OnSite- out of site!! We rented Onsite restrooms for our daughters wedding at our lake home. Everyone loved them!!! They were very clean and had all the paper products supplied. We highly recommend Onsite!

On-Site is not very good at what they do. I've, unfortunately, been required to use On-Site for years now. While their webpage to input potential renter information for screening purposes is easy to navigate, the actual screening process is terrible. We get the criminal and credit reports instantly, which is fine, the issue is the way they do, or don't rather, the rental verifications. It's ridiculous that we pay them for information that is essentially public record here in Washington State and 80% of the time, we have to do our own rental verifications because the staff at On-Site is either exceptionally lazy, or been instructed to close screenings after one(1) attempt at contacting an applicants previous rental/landlords. I've got multiple screening reports where they close the applicant out with a denial status because they couldn't reach the landlord. The time-stamps are all within minutes of each other. For example, one recent application, the On-Site employee tried to contact a landlord, didn't get an answer and within TWO(2) minutes of their very first attempt to contact said landlord, they close the file with a denial recommendation because they "couldn't reach the landlord." Another example from this morning in-fact, On-Site called us and said they needed a better phone number for an applicant's previous rental, but we called the very same number provided to On-site and got in touch immediately with the property. We end up doing MORE work because of how ineffective On-Site is at doing rental verifications, and we pay them. Crazy.

Suvking accounts -v- sucking waste They automatically suck funds from your bank account every month. Just like Clockwork. But they fail to suck the waste from their onsite toilets. When temperatures dropped, so did their clean out visits. I had employees making 10 mile trips into town to take care of their personal needs.

We are so pleased with our experience! We are so pleased with our experience with On Site! We are using them for our wedding in June. They were quick to respond to questions and were very upfront about pricing and policies. We are looking forward to using their services on our big day. Thanks On Site!