Lousy and Unfair Customer Returns Process! Lousy customer returns process. The on/off button on our newly purchased Envi heater remained depressed and permanently stuck in the ON position. I contacted eHeat using their web form to no avail, so I finally called. The rep wanted me to return the heater before they would send a replacement. When I protested that this would mean our room woutd be heat-less until we rec'd a replacement heater - because of a FLAW IN THE PRODUCT, he offered to ship the replacement after we showed proof of mailing the malfunctioning product. That still means days of being heat-less (in the TV room where we installed the Envi) until we receive the replacement. That seems really UNFAIR for something that isn't our fault but the result of a MALFUNCTION IN THE ENVI PRODUCT.

Screwdriver and level? You're in luck! Can you measure a spot on the wall from the floor and a second one on the same level a little farther? Can you then tie three wires to the corresponding three wires? You are then that close to high-performance heat for a little bit of money! (You can get something equivalent for merely TWELVE times the price, yes 12!) Screwdriver in hand, you can rid yourself of combustion-based heating and ALL their accompanying troubles of air-quality monitoring, fuel tank, safety, insurance concerns or timely fuel deliveries in these TWO steps with TWO basic tools! Get great silent heating while getting rid of the tons of troubles accompanying combusting heat. You can still enjoy your fireplace, but only because YOU feel like it, not because you need it anymore! It will jingle your bells! Buy the REAL silent night for the future holidays. It's called an Envi from eheat.

Worried Issues; Customer Service Web site stated 1 to 2 business days to ship (but need to take holidays into account) Although ordered around holidays, order status was awaiting fulfillment. When I called customer service, another 12 days before fulfilment. Obviously, Haven't had a chance to review unit, but will if it arrives .

It gets warm but with no fan to push… It gets warm but with no fan to push the air it struggles to change the temperature of even a medium sized bathroom. It provides close comfort since I mounted it within 2 feet of the toilet, but other than that it's impossible to tell it's doing anything if you are further than 3 feet away from the unit

Exceeds expectations by far! I bought one of their heaters several years ago to warm up a cold spot in my house it has been amazing! Heats up twice the square footage relative to what they claim and totally hassle free. Now the coldest room in my house is the warmest room and it’s perfect. I’m ordering another one for my shop. Saved me doing $5000 in duct work and putting in a larger capacity furnace!