I had had good service in the past but when… I had had good service in the past when I ordered masks. However, recently, I started an order, but had neglected to keep my password. When I followed the instructions to create a new password, I never received an email to reset the password, even after waiting the "at least 10 minute" period they recommended. I tried this multiple times over about 5 days. Because I have an account with them, I cannot get an order sent because I haven't received the email to reset my password. I checked my junk mail and it never came through there either.

Good nanofiber cloth. I don't know whats up with the negative reviews. My order arrived as expected and ahead of schedule

Filti Masks Sadly, this could have been a 5 star review. I first ordered the sheet of face mask material and was pleased with that. Then they actually started offering fully made masks, which I also ordered. The nose piece on the mask are a joke. They are barely stronger that a cheap twist tie! Which really defeats the purpose of have such great filtering material

Got a 1/5 of my order I ordered 107 Square ft of their filti face mask material and only received 21 square feet of my order I emailed them several times and they refuse to answer me.

I placed an order for material on… I placed an order for material on 3-28-20. Filti acknowledged receipt of my order on 4-1-20, after charging my credit card on 3-30-20. If you call their number, they ask you to leave a voicemail message with your phone number and e-mail address. Why? They don't return calls or emails. It is now one month later. I have received NO material, NO contact from Filti regarding an estimated ship date or anything. I understand things are running behind due to the situation, but a simple email with an estimated ship date would be nice. To date, I have made over 600 cotton face masks WITHOUT this product. I am initiating a dispute of this charge with my credit card company. Not good business.