Online purchase attempt Purchased item which was advertised in stock and that day cc was charged. 3 days later called to see if it had shipped. Was told they would call back. Next day called again and they promised to call back. Couldn't contact the warehouse. 3 days later called again and she was very nice, just the answering service. Could not contact the back and said they would call. Contacted my credit card company to reverse charge.

Placed an order Placed an order, had to call to find out status of my order. Was told it was on a shipping container scheduled to be released in 10 days. I still haven't heard anything. Was also told I would be emailed information for other products. Still have not received anything. Person on the phone seemed knowledgeable.

Most terrible company i have ever dealt… Most terrible company i have ever dealt with. I called and spoke to the ONLY sales and customer service rep Gary, he helped me decide which ones to buy, even got me the 5% discount, and then NOTHING. That was 3 weeks ago. I have called dozens of times, emailed dozens of times, got mad, got upset, cried, yelled, nothing. NO ONE WILL EVER ANSWER. This company shouldn't be allowed to be OPEN ..You don't treat people spending their hard earned $$ with you business this way! There isn't even a manager to talk to . Just This GARY person that is ALWAYS away from his desk, well, after you give your name any way....Ridiculous!!!!!!!!!

I placed an order on July 7 I placed an order on July 7, according to the receipt, ship date was July 22. I have called and emailed numerous times trying to get a status update on my order and I have gotten nowhere. No return phone calls or emails. It's bad business to take a customer's money and then ignore them.

Never trust this company Never trust this company! Specially the owner Gary Phillips!