Good customer service Sought advice on what to buy, got advice, bought stuff, stuff arrived, burning a storm outside now. For those wondering the related size lids do cover both the belly firepit, as well as the optional grill attachment if turned over. This isn’t clear on the website.

Quick delivery and personal assistance. Following our order we had a phone call around an adjustment that was needed in the choices and we were helped to personalise the order and make sure it exactly fitted to what we want.

Quality fire pits Really good range of quality fire pits. Easy to use website and good comms. Not the cheapest but far superior quality to others I have seen. This was a gift for my husband’s birthday and he’s delighted. I will be buying more add ons in the future I’m sure!

Second firepit, just as brilliant as the first! This is the second time we have ordered from Firepits UK and we could not be more pleased. The item arrived just a few days after having placed the order and was exactly as described. I had emailed asking for an estimate on delivery as we were so excited to use it and their communication was very efficient, receiving a response the same day.

What excellent & expedient service We bought a plain jane firepit from a retailer but wanted to use charcoal occasionally on it. The retailer told us it would be best to contact the company direct. My wife phoned them up and explained we wanted a charcoal grate to fit in the bottom of the firepit so we could use charcoal. The plain jane firepit doesn't normally have a charcoal grate but they spoke to the blacksmith who manufactured one specifically. There communication is excellent & the quality of their product is excellent. Expedient manufacture to delivery. Well done firepits UK what a refreshing change it is to deal with a great company. As an engineer myself I was impressed with the high quality of the metal working & welding - great stuff thankyou. We will definitely be purchasing some more products from you.