Delivery process & Damage Policy The merchandise was fine. But the scheduling and delivery processes can be a nightmare. Also, your policy on returning damaged merchandise cannot be done. I had two deliveries Number 1 I received a email notice of delivery less than 48 hours before delivery. I had no input on the delivery decision. I tried to reschedule or cancel the delivery through your company and UPS WITHOUT SUCCESS. A LARGE BOX WITH 2 chairs was dropped at my doorstep. NO ONE WAS HOME! Delivery 2 made about 2 weeks after 3/14. I received a call asking me when the delivery could be scheduled. The driver called me when he was within 40 min. Of my home. Everything went well. I accepted the two boxes and the driver left in my garage. Your company states in writing that unless merchandise is inspected before the driver leaves it would it be it hard to prove that it was not customer caused. This advisory cannot be done. On delivery #1 impossible! Delivery 2 the driver could not wait for me to unbox, lift and inspect a large table weighing more than 50 pounds. Repeat for a separate box holding the 4 legs. l'm pleased that there was no damage. Please do not send me a review form for the second delivery. I rate it 5-stars.

Love American Chairs. I am so happy with all if my purchases. Ordering was easy. The shipping was fast and the product was so amazing. Excellent quality and great workmanship. Better than I could have ever expected. Everyone who sees it is impressed and I tell everyone about American Chairs.

Love My Retro Diner Table and Chairs From American Chairs!!!!!!! I waited a long time(few years) to place my order for a custom diner table and chair set due to changes happening in my personal life. I was drooling over the options available for a long long time and wanted them so badly so when I actually got them I was so thrilled!!!! Not only did I receive the chairs earlier than expected they looked amazing! When I received the table it was very well packaged and had a safe journey. I am so grateful that I was able to fulfill my order and that it turned out to be everything I hoped for and more! I love them so much!!

Happy customer!!!… From choosing the color to completing the order, American Chairs was such a pleasure to do business with. I LOVE the chairs!

Thank you very much for making my diner… Thank you very much for making my diner spectacular with my beautiful red diner chairs. I just love them. They are soft, durable and easy to clean. Thank you very much.