Susan Nunamaker
GBGorgeous booth Gorgeous booth! The colors, the materials, the workmanship and its very comfy! … We are thrilled with our purchase. It goes so well with our current dining set which is also retro. We ordered, and we’re happily surprised that we got it earlier than expected. It was packed very well and delivered without one bit of damage. we can’t say enough good about our purchase and the company and we are excited to have such a beautiful piece of furniture in our home.
Tracy Flynn
GBAmazing customer service! What a fantastic business! I placed a very small order--two diner booths and one table--and was afraid it would be too minor for American Chairs to pay much attention to it. But, they kept me informed while they were being upholstered, delivered them sooner than the expected completion date, and made sure I loved the set. Exactly the way we wish everyone would run their business! The workmanship is excellent and I couldn't be happier.
customer Mel Dill
GBGreat stools, but... Great stools, however they all wobble on flat surface. I'll have to figure out how to level. If I find the solution, I will let you know so that your assemblers can be retrained in order to ship out a a more satisfactory product.
Mary Robinson
GBDelivery process & Damage Policy The merchandise was fine. But the scheduling and delivery processes can be a nightmare. Also, your policy on returning damaged merchandise cannot be done. I had two deliveries Number 1 I received a email notice of delivery less than 48 hours before delivery. I had no input on the delivery decision. I tried to reschedule or cancel the delivery through your company and UPS WITHOUT SUCCESS. A LARGE BOX WITH 2 chairs was dropped at my doorstep. NO ONE WAS HOME! Delivery 2 made about 2 weeks after 3/14. I received a call asking me when the delivery could be scheduled. The driver called me when he was within 40 min. Of my home. Everything went well. I accepted the two boxes and the driver left in my garage. Your company states in writing that unless merchandise is inspected before the driver leaves it would it be it hard to prove that it was not customer caused. This advisory cannot be done. On delivery #1 impossible! Delivery 2 the driver could not wait for me to unbox, lift and inspect a large table weighing more than 50 pounds. Repeat for a separate box holding the 4 legs. l'm pleased that there was no damage. Please do not send me a review form for the second delivery. I rate it 5-stars.
Amy Liles-Quinn
GBHappy customer!!!… From choosing the color to completing the order, American Chairs was such a pleasure to do business with. I LOVE the chairs!