Delivery process & Damage Policy The merchandise was fine. But the scheduling and delivery processes can be a nightmare. Also, your policy on returning damaged merchandise cannot be done. I had two deliveries Number 1 I received a email notice of delivery less than 48 hours before delivery. I had no input on the delivery decision. I tried to reschedule or cancel the delivery through your company and UPS WITHOUT SUCCESS. A LARGE BOX WITH 2 chairs was dropped at my doorstep. NO ONE WAS HOME! Delivery 2 made about 2 weeks after 3/14. I received a call asking me when the delivery could be scheduled. The driver called me when he was within 40 min. Of my home. Everything went well. I accepted the two boxes and the driver left in my garage. Your company states in writing that unless merchandise is inspected before the driver leaves it would it be it hard to prove that it was not customer caused. This advisory cannot be done. On delivery #1 impossible! Delivery 2 the driver could not wait for me to unbox, lift and inspect a large table weighing more than 50 pounds. Repeat for a separate box holding the 4 legs. l'm pleased that there was no damage. Please do not send me a review form for the second delivery. I rate it 5-stars.

Love American Chairs. I am so happy with all if my purchases. Ordering was easy. The shipping was fast and the product was so amazing. Excellent quality and great workmanship. Better than I could have ever expected. Everyone who sees it is impressed and I tell everyone about American Chairs.

Timing of shipment was quicker than… Timing of shipment was quicker than expected! We needed retro chairs for our retro dining table and American Chairs had just what we wanted. I love the chairs that we received! They are comfortable and beautiful! We look forward to a lifetime of using them.

Thank you very much for making my diner… Thank you very much for making my diner spectacular with my beautiful red diner chairs. I just love them. They are soft, durable and easy to clean. Thank you very much.

From start to finish American Chairs… From start to finish American Chairs made sure that they understood my plan for a retro diner table and chairs. They informed me of the timeframe they would need to complete what I had planned and delivered the finished products on time and on the date I would be available to receive them! A professional company that cares for their customer!