Amy Liles-Quinn
GBHappy customer!!!… From choosing the color to completing the order, American Chairs was such a pleasure to do business with. I LOVE the chairs!
Rosie Brouse
GBA++ Love the Furniture Everything was great about American Chair. They responded quickly to each question I had and communicated clearly. The furniture arrived in perfect condition and everything we ordered is beautiful! The furniture is solid and well built. I can't say enough good things about it. We are super happy with the purchase.
customer
GBThank you very much for making my diner… Thank you very much for making my diner spectacular with my beautiful red diner chairs. I just love them. They are soft, durable and easy to clean. Thank you very much.
Mary Robinson
GBDelivery process & Damage Policy The merchandise was fine. But the scheduling and delivery processes can be a nightmare. Also, your policy on returning damaged merchandise cannot be done. I had two deliveries Number 1 I received a email notice of delivery less than 48 hours before delivery. I had no input on the delivery decision. I tried to reschedule or cancel the delivery through your company and UPS WITHOUT SUCCESS. A LARGE BOX WITH 2 chairs was dropped at my doorstep. NO ONE WAS HOME! Delivery 2 made about 2 weeks after 3/14. I received a call asking me when the delivery could be scheduled. The driver called me when he was within 40 min. Of my home. Everything went well. I accepted the two boxes and the driver left in my garage. Your company states in writing that unless merchandise is inspected before the driver leaves it would it be it hard to prove that it was not customer caused. This advisory cannot be done. On delivery #1 impossible! Delivery 2 the driver could not wait for me to unbox, lift and inspect a large table weighing more than 50 pounds. Repeat for a separate box holding the 4 legs. l'm pleased that there was no damage. Please do not send me a review form for the second delivery. I rate it 5-stars.
Phil Harritt
GBOops. So the original ordered color laminate was not available but unfortunately the replacement color was used to make the table. We unfortunately did not get notified. Once we talked with Brad he made it completely right even to the point of asking us to donate the first table to charity since return shipping was impractical. Great company and people to deal with.