Oops. So the original ordered color laminate was not available but unfortunately the replacement color was used to make the table. We unfortunately did not get notified. Once we talked with Brad he made it completely right even to the point of asking us to donate the first table to charity since return shipping was impractical. Great company and people to deal with.

Love My Retro Diner Table and Chairs From American Chairs!!!!!!! I waited a long time(few years) to place my order for a custom diner table and chair set due to changes happening in my personal life. I was drooling over the options available for a long long time and wanted them so badly so when I actually got them I was so thrilled!!!! Not only did I receive the chairs earlier than expected they looked amazing! When I received the table it was very well packaged and had a safe journey. I am so grateful that I was able to fulfill my order and that it turned out to be everything I hoped for and more! I love them so much!!

Delivery process & Damage Policy The merchandise was fine. But the scheduling and delivery processes can be a nightmare. Also, your policy on returning damaged merchandise cannot be done. I had two deliveries Number 1 I received a email notice of delivery less than 48 hours before delivery. I had no input on the delivery decision. I tried to reschedule or cancel the delivery through your company and UPS WITHOUT SUCCESS. A LARGE BOX WITH 2 chairs was dropped at my doorstep. NO ONE WAS HOME! Delivery 2 made about 2 weeks after 3/14. I received a call asking me when the delivery could be scheduled. The driver called me when he was within 40 min. Of my home. Everything went well. I accepted the two boxes and the driver left in my garage. Your company states in writing that unless merchandise is inspected before the driver leaves it would it be it hard to prove that it was not customer caused. This advisory cannot be done. On delivery #1 impossible! Delivery 2 the driver could not wait for me to unbox, lift and inspect a large table weighing more than 50 pounds. Repeat for a separate box holding the 4 legs. l'm pleased that there was no damage. Please do not send me a review form for the second delivery. I rate it 5-stars.

Gorgeous booth Gorgeous booth! The colors, the materials, the workmanship and its very comfy! … We are thrilled with our purchase. It goes so well with our current dining set which is also retro. We ordered, and we’re happily surprised that we got it earlier than expected. It was packed very well and delivered without one bit of damage. we can’t say enough good about our purchase and the company and we are excited to have such a beautiful piece of furniture in our home.

Excellent!! I was able to speak directly with Brad Pinsler to submit my order. He was so kind and helpful. My order arrived quicker than expected. It was completely intact and undamaged. Excellent shipping prep. Easy to assemble. I love my new table and chairs.