Amazing customer service! What a fantastic business! I placed a very small order--two diner booths and one table--and was afraid it would be too minor for American Chairs to pay much attention to it. But, they kept me informed while they were being upholstered, delivered them sooner than the expected completion date, and made sure I loved the set. Exactly the way we wish everyone would run their business! The workmanship is excellent and I couldn't be happier.

A++ Love the Furniture Everything was great about American Chair. They responded quickly to each question I had and communicated clearly. The furniture arrived in perfect condition and everything we ordered is beautiful! The furniture is solid and well built. I can't say enough good things about it. We are super happy with the purchase.

Love American Chairs. I am so happy with all if my purchases. Ordering was easy. The shipping was fast and the product was so amazing. Excellent quality and great workmanship. Better than I could have ever expected. Everyone who sees it is impressed and I tell everyone about American Chairs.

Excellent!! I was able to speak directly with Brad Pinsler to submit my order. He was so kind and helpful. My order arrived quicker than expected. It was completely intact and undamaged. Excellent shipping prep. Easy to assemble. I love my new table and chairs.

Delivery process & Damage Policy The merchandise was fine. But the scheduling and delivery processes can be a nightmare. Also, your policy on returning damaged merchandise cannot be done. I had two deliveries Number 1 I received a email notice of delivery less than 48 hours before delivery. I had no input on the delivery decision. I tried to reschedule or cancel the delivery through your company and UPS WITHOUT SUCCESS. A LARGE BOX WITH 2 chairs was dropped at my doorstep. NO ONE WAS HOME! Delivery 2 made about 2 weeks after 3/14. I received a call asking me when the delivery could be scheduled. The driver called me when he was within 40 min. Of my home. Everything went well. I accepted the two boxes and the driver left in my garage. Your company states in writing that unless merchandise is inspected before the driver leaves it would it be it hard to prove that it was not customer caused. This advisory cannot be done. On delivery #1 impossible! Delivery 2 the driver could not wait for me to unbox, lift and inspect a large table weighing more than 50 pounds. Repeat for a separate box holding the 4 legs. l'm pleased that there was no damage. Please do not send me a review form for the second delivery. I rate it 5-stars.