Mary Robinson
GBDelivery process & Damage Policy The merchandise was fine. But the scheduling and delivery processes can be a nightmare. Also, your policy on returning damaged merchandise cannot be done. I had two deliveries Number 1 I received a email notice of delivery less than 48 hours before delivery. I had no input on the delivery decision. I tried to reschedule or cancel the delivery through your company and UPS WITHOUT SUCCESS. A LARGE BOX WITH 2 chairs was dropped at my doorstep. NO ONE WAS HOME! Delivery 2 made about 2 weeks after 3/14. I received a call asking me when the delivery could be scheduled. The driver called me when he was within 40 min. Of my home. Everything went well. I accepted the two boxes and the driver left in my garage. Your company states in writing that unless merchandise is inspected before the driver leaves it would it be it hard to prove that it was not customer caused. This advisory cannot be done. On delivery #1 impossible! Delivery 2 the driver could not wait for me to unbox, lift and inspect a large table weighing more than 50 pounds. Repeat for a separate box holding the 4 legs. l'm pleased that there was no damage. Please do not send me a review form for the second delivery. I rate it 5-stars.
ML
GBMid Century Beach I own a sweet little mid century modern home in Florida near the beach and was looking for a 50's dining set made in America. I couldn't be happier with the results! I was sent samples of both the formica patterns and leather chair options and chose colors reflective of the shells and the sea. I reached out to Stacey to ask her opinion on color combinations that were right on track. When the tabletop developed some 'mystery spots' that I could not remove Brad sent a local formica representative to the house providing prompt resolution. The table and chairs are of high quality and very well made. I would not hesitate to recommend this company or their product.
Office
CAGood service, good products Great service with the order, getting the logo artwork and providing mock up and throughout the entire process. We were a little late getting the order in and really hoping for Christmas delivery, delivered with time to spare. Easy assembly on the 36" the black looks great with our logo Quality of logo is great and stools are comfortable
J Wooldridge
GBI now have the beautiful, durable, comfortable retro diner set I’ve been wanting for a couple of decades thanks to American Chairs. I purchased a retro dining table and four Ricky chairs from American Chairs and am incredibly happy I did. They are high quality, heavy duty, beautiful, and the chairs are very comfortable. On the initial shipment FedEx damaged the table during shipping. I notified American Chairs, sent them pictures of the damaged crate and table, and they immediately sent me a new table top. I’m very impressed with the quality of the table and chairs, and with the company and customer service.
Rosie Brouse
GBA++ Love the Furniture Everything was great about American Chair. They responded quickly to each question I had and communicated clearly. The furniture arrived in perfect condition and everything we ordered is beautiful! The furniture is solid and well built. I can't say enough good things about it. We are super happy with the purchase.