I am very pleased with the work of ThinOptics I am very pleased with the work of ThinOptics. When I contact ThinOptics support, ThinOptics, without asking any questions, sends me new glasses completely free of charge if something happens to my old ThinOptics glasses (the glasses are severely scratched or broken). Thank you very much to ThinOptics for the work they do for their clients! ThinOptics keep it up!

Thin Optics - Great Product Support and Customer Service! The Thin Optics Readers I purchased came with a credit card size sturdy case, which I keep in a leather pouch with my mobile phone, so I am never without them. They are just so convenient and useful, where many people comment on them and I’ve subsequently bought a few pairs as gifts for friends and family over the years. They also came with a ‘lifetime guarantee’ too (if purchased with the case), where unfortunately after a couple of years mine snapped, so I contacted the Thin Optics Customer Service Team via e-mail in the USA and explained what had occurred. One of the team - Rhea, promptly responded and very quickly has posted a replacement pair out. I must say that I did wonder how good the guarantee would be, but this proved that they are an excellent company and support the product that they manufacture and promote - which I further endorse as a user, and can further add that they also provide first class customer service too!

Great customer service 👍 Everytime I reached ThinOptics with issues, they provided prompt response and came out with replacements. Love to see a business that stands behind there products these days. Use my reading glasses every day and love the product. Easy to carry behind mt cellphone 😃

Amazing customer support Amazing customer support! I haven’t seen this in many years and I definitely recomend ThinOptics as a reliable company and whish them great success! Their products are great and they back up the customer 100%.

Great support for a great product range I love the products and have been buying ThinOptics for many years. I have also been very impressed by the reaction whenever there has been any small issue with the product or ordering process.