Have been a fan of my ThinOptics for… Have been a fan of my ThinOptics for years. I have a iPhone case and have my readers at the ready anytime needed. They honor their warranty and will replace the glasses of any part fails. Awesome customer service every time.

Rea was very helpful and courteous. Rea was very helpful and courteous. Resolved my issue very promptly without any questions. Thank you Rea.

I got treated very well when I called… I got treated very well when I called to let them know that 1 of their products had broken and then I need a new adhesive tape to attach the pod to another phone case. It turns out my glasses were warranted for 6 months and their sending me another pair along with the adhesive tape. Is the best part no charge.

Miguel provided excellent customer… Miguel provided excellent customer service and was quick to respond!

Thin Optics - Great Product Support and Customer Service! The Thin Optics Readers I purchased came with a credit card size sturdy case, which I keep in a leather pouch with my mobile phone, so I am never without them. They are just so convenient and useful, where many people comment on them and I’ve subsequently bought a few pairs as gifts for friends and family over the years. They also came with a ‘lifetime guarantee’ too (if purchased with the case), where unfortunately after a couple of years mine snapped, so I contacted the Thin Optics Customer Service Team via e-mail in the USA and explained what had occurred. One of the team - Rhea, promptly responded and very quickly has posted a replacement pair out. I must say that I did wonder how good the guarantee would be, but this proved that they are an excellent company and support the product that they manufacture and promote - which I further endorse as a user, and can further add that they also provide first class customer service too!