Stay away! While the usable tile was beautiful, I received 3 boxes of broken tile. They shipped out replacements promptly with a contingency and they also arrived broken! The tile is not packed properly with foam in between each layer of tile and the cases are put in packing peanuts instead of hard foam. The tile I used was very strong so I am guessing they are just not inspecting what leaves their facility. I asked for a credit for my time and energy for using the broken tile in my job and received nothing. End of the day the customer service is lacking and I would not order from again unless absolutely necessary, as it’s just a headache.

I had a great experience I had a great experience. I was worried about choosing my tile online without being able to see larger quantities of it in person. I ordered several samples before making the final decision. I found Tile Club to have a great selection and love my new backsplash. I was concerned about the delivery, but it went off without a hitch. The driver called before my appointment like I requested and was very pleasant.

Absolutely gorgeous tiles, great service Absolutely gorgeous tiles, great quality and service. I brought pantheon for my kitchen backsplash and everyone as soon as they enter my house compliments it. And I’m going back for more to tileclub! This time for my bathroom remodel. Excellent staff and service to add to that. They even helped me load tiles to my car directly from their warehouse.

Loved the customer service here Loved the customer service here. I couldn’t decide on the tile for my kitchen backsplash and the girl from customer support went above and beyond to help me. After I described what I wanted she directed me to to the multiple product pages and once I made couple selections she even sent me pictures of actual tiles that I will receive. I can’t imagine getting this kind of service anywhere else. Thank you!!!

Outstanding Customer Support Working with Tile Club has been pretty incredible. Samples came as actual size, are affordable and delivered quickly. I found the perfect tile and ordered a box (this too was delivered within a week of ordering). I had managed to mess up on the amount of tile I needed for the project, finding myself a few tiles short. I sent a quick email to the support team explaining my predicament (and my tight budget). They responded promptly with understanding and generously provided a courtesy discount for a second box. I'm happy, my client's wallet is happy, and I recommend them to anyone!