Beautiful kitchen backspash The initial sample we received did not contain the colors we had seen on the web site. When I contacted customer service, they promptly sent another tile. We liked it, ordered the tile for our kitchen backsplash and have installed it. It is beautiful!

The tile is beautiful The tile is beautiful! Luna sky subway tiles is what I purchased they all came fairly quickly and there were some broken tiles but customer service was excellent and they're sending replacement tiles. Make sure to inspect your tiles right away looking at boxes ect (taking pictures)72 hours to report damage. Amy

Overall 5-Star Service… Loved the ability to purchase samples for reasonable prices. The samples were large enough to visualize how it will look. Ordered the selected tile and received quick delivery. Overall, awesome experience all around.

False Advertisment on Site I inquired regarding product SKU: TCROCIGRNI2040 and spoke with Samantha T. and wanted to order 1 full sheet 20"x40" and was informed they don't sell full sheets. I took a screenshot of the message on their site that says you can order "1 full sheet or box" but the only option available is to place an order for the 4"x5" sample size or box. I don't think they should be able to say you can order 1 full sheet when in fact you cannot.

Outstanding Customer Support Working with Tile Club has been pretty incredible. Samples came as actual size, are affordable and delivered quickly. I found the perfect tile and ordered a box (this too was delivered within a week of ordering). I had managed to mess up on the amount of tile I needed for the project, finding myself a few tiles short. I sent a quick email to the support team explaining my predicament (and my tight budget). They responded promptly with understanding and generously provided a courtesy discount for a second box. I'm happy, my client's wallet is happy, and I recommend them to anyone!