Desiree Samilpa was extremely helpful… Desiree Samilpa was extremely helpful and took time to answer each and every question I posed for her. She was very knowledgeable about your product and your company's web page. The web page was very handy because I was able to follow along as Desiree explained the various products and examples so I could make an informed decision on what we needed to purchase

I made my order through Kristyna… I made my order through Kristyna Garcia. She is always helpful and super quick to respond. She’s definitely a valuable member of your team. She always answers any questions I have and is great to work with. I have not received my products yet, but they are always top-notch. Some of the best safety lights in the business in my opinion.

Great to be associated! Great products, great service! Never had any issues wtih orders that wheren't immediately resolved. The same with RMAs. Very satisfied with this up and coming company.

I spoke to Desiree on March 1 about… I spoke to Desiree on March 1 about needing to find out if the Fusion V3s from 2020 where the same firmware as the fusion S series lights. I sent her a picture of the front of the light and she said she knew what I needed. Apparently not. She had 2 lights made for me and I paid $59 each plus almost $30 in shipping. And the lights I received are the old cobra T6 firmware. I made sure of this. I have several if the old cobra t6 light in my shop. And they synced perfect with them but not the ones I need them to sync with. So needs to say I’m out the time and supplies I used to start an install I can’t finish at this time. My customer and myself are really disappointed. I have used Feniex lights for almost 10 years now. I even convinced my Fire Department to install all Feniex lights and sirens on our new quick response vehicle. When majority of the guys and gals on my department use another name brand. I need to know what can be done to get this fixed ASAP so I can get this truck put back together.

Very unimpressive This is the first time I used this company, not impressed!! Customer service is sub-par. As a new customer who spent a significant amount of money and was not satisfied to say the least and got the run around on multiple occasions!