Great lightbar Great lightbar was told could do bule/white on one switch and amber/white on another with dual but need tri color

I spoke to Desiree on March 1 about… I spoke to Desiree on March 1 about needing to find out if the Fusion V3s from 2020 where the same firmware as the fusion S series lights. I sent her a picture of the front of the light and she said she knew what I needed. Apparently not. She had 2 lights made for me and I paid $59 each plus almost $30 in shipping. And the lights I received are the old cobra T6 firmware. I made sure of this. I have several if the old cobra t6 light in my shop. And they synced perfect with them but not the ones I need them to sync with. So needs to say I’m out the time and supplies I used to start an install I can’t finish at this time. My customer and myself are really disappointed. I have used Feniex lights for almost 10 years now. I even convinced my Fire Department to install all Feniex lights and sirens on our new quick response vehicle. When majority of the guys and gals on my department use another name brand. I need to know what can be done to get this fixed ASAP so I can get this truck put back together.

Excellent service Excellent service, I ordered my items online, and received great progress reports and shipping reports. Was advised of when items were going to ship and they arrived as ordered shortly later. Thanks to everyone involved.

Your website makes purchase difficult. We first tried your products last year. We were pleased with the product and decided to buy more this year. Purchasing your products online is frustrating. I spent an hour trying to buy two spotlights on Saturday 3/2/24. I was unable to put in a different shipping address than the billing address. I tried getting an answer from the chat bot. it was not answered. I was so aggravated that I was moving on to another manufacturer. I decided to try calling help line. If it wasn't for the customer support person going above and beyond to help me, I would have never used your company again. Her name is Desiree. We like your product, but to purchase your product on the website is a nightmare. It makes me reluctant to buy from you again.

Innovation at it's ALMOST brightest Pros: great equipment for volunteer first responders, security professionals, construction and specialty govt units. The idea is there and it's highly promising. Cons: CEO is focused on cranking out hits rather than perfecting already great products, needs more flash patterns, more vehicle specific products, external flashing capability (data wire products), handheld feniex one controller, offer a typhoon with boosted output amperage so there's no need for external relays. 👍