Erica Wang
GBWorst experience ever They are super super slow and they wasted us 6 months. We paid more than 20k as deposit and now after 6 months the project is still in design phase and production hasn't been started yet. I am considering how to get my deposit back. By the way, the designer rarely deliver his drawing on time as he promised. We have to chase him again and again. And the sales person recently didn't provide the price details to us until we asked 3-4 time and scheduled a phone call with him. I don't know what's wrong with this company. But I want to say, if you want a happy and healthy life, stay away from Viewrail.
Tyler Gross
GBThis was our first time using View Rail… This was our first time using View Rail at one our homes. We had troubles with our order and parts but, the View Rail team was nothing but helpful in making sure we received our parts in a timely manner to complete our project. Brad Sandlin is who took care of us after our initial order to get everything straight and has nothing but professionalism and patience.
Aaron Dooley
GBDoes it right Viewrail helped us design a beautiful railing, even meeting with our contractor at a trade show where they both happened to be in town. The pieces of glass all came in as scheduled, without damage. The price was great compared to competitors and everyone from customer service all the way through the owner of the company were available when needed. Highly recommend.
Richard
GBThe cable railing system is fantastic The cable railing system is a well thought out and fantastic product. It was relatively easy for me to achieve a professional look. I'm very happy with the result. Thanks to the great team for putting it all together
John McLemore
GBIt’s excellent It’s excellent. The only complaints I get are a lack of communication from the Viewrail team. Everyone needs to understand this is a premium product that is exclusive to a limited number of people. It cannot be rushed along.