ADU Rod Rail Purchased a rod rail railing for the ramp leading up to the entry way on an ADU. Final install is very nice Only negative comment is on the quality of packaging of the order. The containers for the long items like the rod rails and cap inserts were marginal, with the boxes smashed and ripped. Fortunately, no items were damaged or unusable.

It’s excellent It’s excellent. The only complaints I get are a lack of communication from the Viewrail team. Everyone needs to understand this is a premium product that is exclusive to a limited number of people. It cannot be rushed along.

Horrible customer service Send numerous emails, never received a reply. Finally managed to get through to someone at the company who transfer me over to someone who supposedly would deal with the request. God, voicemail and again no response. If it is this difficult to try and get a quote, I can only imagine how bad the follow up service and everything else will be.

The cable railing system is fantastic The cable railing system is a well thought out and fantastic product. It was relatively easy for me to achieve a professional look. I'm very happy with the result. Thanks to the great team for putting it all together

Does it right Viewrail helped us design a beautiful railing, even meeting with our contractor at a trade show where they both happened to be in town. The pieces of glass all came in as scheduled, without damage. The price was great compared to competitors and everyone from customer service all the way through the owner of the company were available when needed. Highly recommend.