Excellent custom viewrail experience Very professional, technical, and efficient shopping, design, and delivery experience. Response times were very, very fast on every communication occasion. Build time and delivery were quite fast. The installation manual that came with the order is amazing in detail and easy of understanding.

Very Good Overall Product and Company The product has a great look, is durable, and they have good support. The prices for the viewrail components are not one of value but you must accept we are suffering with a recent bout of inflation and this product is a fine grade of stainless steel. I was disappointed in that the kit purchased to do the install myself was not returnable as had been indicated when I first purchased it; despite being in great shape (perfectly reusable) the company had changed its policy. At least I used it for multiple jobs.

The cable railing system is fantastic The cable railing system is a well thought out and fantastic product. It was relatively easy for me to achieve a professional look. I'm very happy with the result. Thanks to the great team for putting it all together

Worst experience ever They are super super slow and they wasted us 6 months. We paid more than 20k as deposit and now after 6 months the project is still in design phase and production hasn't been started yet. I am considering how to get my deposit back. By the way, the designer rarely deliver his drawing on time as he promised. We have to chase him again and again. And the sales person recently didn't provide the price details to us until we asked 3-4 time and scheduled a phone call with him. I don't know what's wrong with this company. But I want to say, if you want a happy and healthy life, stay away from Viewrail.

I can’t say enough great things about… I can’t say enough great things about the ViewRail team and their products! Chad and Jasmine were each incredible to work with in their respective sales and scoping phase, and the engineering, manufacturing and shipping stages. We received the railings earlier than planned, and they were just plain beautiful once setup. Highly recommend this company and I will definitely come to them for my next railing project!