Horrible customer service Send numerous emails, never received a reply. Finally managed to get through to someone at the company who transfer me over to someone who supposedly would deal with the request. God, voicemail and again no response. If it is this difficult to try and get a quote, I can only imagine how bad the follow up service and everything else will be.

This was our first time using View Rail… This was our first time using View Rail at one our homes. We had troubles with our order and parts but, the View Rail team was nothing but helpful in making sure we received our parts in a timely manner to complete our project. Brad Sandlin is who took care of us after our initial order to get everything straight and has nothing but professionalism and patience.

I can’t say enough great things about… I can’t say enough great things about the ViewRail team and their products! Chad and Jasmine were each incredible to work with in their respective sales and scoping phase, and the engineering, manufacturing and shipping stages. We received the railings earlier than planned, and they were just plain beautiful once setup. Highly recommend this company and I will definitely come to them for my next railing project!

The cable railing system is fantastic The cable railing system is a well thought out and fantastic product. It was relatively easy for me to achieve a professional look. I'm very happy with the result. Thanks to the great team for putting it all together

Ordered $20,000 Stair Treads, Incorrect order Ordered $20,000 in wood stair treads. Some had some visible damages, so we ordered replacements. They ensured us that the order would be expedited and we could expect the replacements in 2-3 weeks. 6 weeks later we received the incorrect treads. They were "double checked" by Viewrail and for whatever reason they were not like for like. Our client has now made the decision to not pay us for the stair system and we are forced to eat the cost. View rail has yet to figure out reasonable solution for this issue.