Viewrail is one of the best companies… Viewrail is one of the best companies I've ever dealt with. Viewrail in Indiana, me in Vermont. The entire experience seamless. Professional, excellent communication and most important got my dream glass railing exactly the way I wanted. The installation was a couple weeks early. The price was half the amount I received from a local glass company. Way beyond my expectations. Viewrail knocked it out of the park. Many thanks to the salesman, engineer and installer.

This was our first time using View Rail… This was our first time using View Rail at one our homes. We had troubles with our order and parts but, the View Rail team was nothing but helpful in making sure we received our parts in a timely manner to complete our project. Brad Sandlin is who took care of us after our initial order to get everything straight and has nothing but professionalism and patience.

Very Good Overall Product and Company The product has a great look, is durable, and they have good support. The prices for the viewrail components are not one of value but you must accept we are suffering with a recent bout of inflation and this product is a fine grade of stainless steel. I was disappointed in that the kit purchased to do the install myself was not returnable as had been indicated when I first purchased it; despite being in great shape (perfectly reusable) the company had changed its policy. At least I used it for multiple jobs.

Shoddy Experience, Huge Price Delays in communication, internal miscommunications leading to significant delays, shoddy material, lack of important information...I am dismayed at the cost compared to the quality and professionalism. For the price, I would have expected that we would have been dealing with a company which would be eager to provide a quality product and expertise which would improve our project, not make it the incredibly frustrating, time-consuming waste of money that is has been.

Worst experience ever They are super super slow and they wasted us 6 months. We paid more than 20k as deposit and now after 6 months the project is still in design phase and production hasn't been started yet. I am considering how to get my deposit back. By the way, the designer rarely deliver his drawing on time as he promised. We have to chase him again and again. And the sales person recently didn't provide the price details to us until we asked 3-4 time and scheduled a phone call with him. I don't know what's wrong with this company. But I want to say, if you want a happy and healthy life, stay away from Viewrail.