Dannie Aschenbrener
GBHigh quality, easy to install with great customer support! I saw my favorite Instagram DIYer, Angela Rose, redo her inside stair rail system and knew I wanted to get Viewrail. I loved the gorgeous design, the fact that she could install it herself. I also love that you got a personal touch. My husband and I built our current railing using the Viewrail tool on line and received a call from their team to help and review before purchase. The entire team at Viewrail was awesome- our railing showed up, we installed it and even created a reading look loft space for our kiddos. This is a high quality product you can install yourself at a great price... and with great customer support both live ans in video format. We love it- and highly recommend!!
RG
GBOrdered $20,000 Stair Treads, Incorrect order Ordered $20,000 in wood stair treads. Some had some visible damages, so we ordered replacements. They ensured us that the order would be expedited and we could expect the replacements in 2-3 weeks. 6 weeks later we received the incorrect treads. They were "double checked" by Viewrail and for whatever reason they were not like for like. Our client has now made the decision to not pay us for the stair system and we are forced to eat the cost. View rail has yet to figure out reasonable solution for this issue.
John McLemore
GBIt’s excellent It’s excellent. The only complaints I get are a lack of communication from the Viewrail team. Everyone needs to understand this is a premium product that is exclusive to a limited number of people. It cannot be rushed along.
Rob Burns
GBThis company is legit If you’re put off by the price of cable rail systems stop contemplating and call. Buy once cry once, worth every penny. I’m not easily impressed so when I tell you this was one of the best experiences at every stage, believe it. User friendly at every level from ordering, design, shipping, delivery, packaging of materials, notifications, installation instructions, quality of materials, everything was top flight. Very easy to install for anyone with a little experience and modest tools. 10 out of 10
Tyler Gross
GBThis was our first time using View Rail… This was our first time using View Rail at one our homes. We had troubles with our order and parts but, the View Rail team was nothing but helpful in making sure we received our parts in a timely manner to complete our project. Brad Sandlin is who took care of us after our initial order to get everything straight and has nothing but professionalism and patience.