Dawn
GBI found the quality of the headboard to… I found the quality of the headboard to be very good. There was plenty of hardware and pieces of hardware to spare that were sent along with it, which is a really nice change since sometimes these things arrive with missing hardware. The service was fast and efficient and notification was accurate. I’m very happy with what I received.
Yuko
GBGood I ordered an outdoor dining table and a patio seating set, and both came in good condition, but I don't recommend paying a $49 extra shipping fee for faster delivery. My furniture took the same time as the first one.
Treba Anderson
GBThe BEST service you can ask for at… The BEST service you can ask for at Home & Decor. I placed my order within 2 days my order shipped. I received several emails and texted confirmations of tracking and details of the delivery from Home & Decor. Delivery arrived within 5days. My dining table is so beautiful and elegant. I had the BEST experience shopping at Home & Decor 5-star service is what that provide
Angelana Avila
GBThe rep asked me for the information he… The rep asked me for the information he needed to immediately answer my question. During the phone conversation the call dropped. I thought, oh, no, I'm going to have to call back and repeat the process with another rep. Within a few seconds, to my delight and surprise, the rep called me back and we completed the process. The process was quick and efficient, which is something lacking in today's world, unfortunately. He was also very kind and polite. Thank you!
Sophia Kitay
GBIncorrect Pricing The items I ordered were priced incorrectly and I was offered $10 off for the inconvenience. My order went from being a little over $400 to a little over $700. As a business owner, this is a mistake I would have expected the company to own and fix moving forward, but not make it the customer's dilemma. Wasn't a great feeling.