Gary Tunstall QGazQ
GBFaulty 100Ah LiFePo4 battery replaced Ordered my 4th 100Ah LiFePo4 battery from them. The first 3 have been fine (first was in March 2023) When it arrived it wouldn't give out any power, or take a charge (unlike the others). It took a few back and forths with emails, with slightly broken English / short replies, but they did send a replacement and arrived amost exactly a week after placing the initial order (so faulty battery and replacement within a week isn't bad). The replacement worked correctly and they said I could keep the faulty one. I dismantled it (not recommended), and decided the problem was a faulty BMS, I replaced that (£45 from AliExpress), and with the new BMS it seems to be working fine. Thought I'd add a positive review to show at least in some cases their support system works!
Claire Morrison Elliott
GByour product is terrible and your…terrible china product your product is terrible and your support is bad.got 10000w hybrid kit delivered,bad controller,talked to tech along with pics showing everything,sent me new controller.worked for about two month quit working properly.direction for installation and wiring terrible.wanted to upgrad kit,said it was expandable.differnt techs differnt answers,thats why you need to buy usa products even if cost more.china products are terrible
Ben
CHNEVER BUY FROM THIS COMPANY NEVER BUY FROM THIS COMPANY. My 2 100Ah batters almost burnt down. Three months later, still no response from customer service. Email, phone, social media, nothing works ! I’m feeling you, the price seems interesting, BUT DON’T BUY FROM THEM !
Richard Habgood
GBI only received 50% of order I only received 2 of the four panels I ordered. Eco worthy keep telling me to wait patiently! I am now contacting the card issuers that I paid for the panels with. Communication with this company is terrible. I will never buy from them again.
ming lou
AUFaulty batteries, misled advertisement for panels, refuse to answer refund request I bought 4 lithium batteries for them and 2 collapsed in just hours to 0.4 V, and another collapsed in 2 days' use. All of them are used at normal room temperature for light use. New batteries cannot behave this way, but the depleted cells from the old EV can. Also their advertised panels of 300W each piece actually only 120W. They also sell batteries on eBay site with email charging accounts without receipt just the bill. Dodge commercial behavior.