Michael Baker
GBAwesome product Shipping was quick, product was as described, very universal and works awesome! Big thing was a fantasti price!!
Dave Xanatos
GBGreat battery, works well in my solar installation Battery was at a great price (sale) and it's working very well on my solar installation. So much better than Lead-Acid.
Phil
GBEco worthy cowboys Ok I bought 2 solar panels from these cowboys when they arrived one has a dent in the side so I contacted them to swap the panel They won’t swap the panel just offering me £20 refund It clearly states in there returns policy that if it arrives damaged they will send for it to be picked up checked and swapped and returned up to yet this cowboy firm seem to not want to honour that policy And it’s the UK site I purchased from not the USA one
Rodger Smith
GBdeceitfully in order to obtain my email address I visited their web site and a POP UP came on my screen First Time Visitor Get £10 of by subscribing t--enter your email. I put my email in the subscribe and received an email with a voucher code, so I tried to purchase an Item and the code was not valid. I then kept getting emails from them, I told them my code was not valid, they then told me I had to make a minimum purchase of £50, so they were telling lies and being deceitfully in order to obtain my email address
SHERYL B
GBDO NOT BUY FROM THEM UNLESS YOU KNOW YOURE KEEPING THE ITEM OR CAN FIX IT IF IT BREAKS DO NOT BUY FROM THEM!! Absolute farce of a company! Customer service is disgraceful. Warehouse is in Leicester but contacts are in either the US so communication is slow and nothing gets resolved within a decent timeframe. I ordered the wrong thing, rang their customer services and cancelled the order same day. Messages were not passed quick enough or to the right people and the items were delivered 2 days later (from 1hr up the road!). I wasn't home so couldn't reject the delivery which is what I was advised. I ended up paying to return the cables and controller but refused to do it tracked because that was almost as expensive as the items and now they won't refund me ANY MONEY even though they know what parcel to look out for, have all the details and the receipt but that's not good enough. I have spoken on the phone and emailed multiple people, multiple times. The solar panels are a nightmare to return as no post office/sorting office wants to hold such a big/heavy item so I ended up selling them at a loss. I refused to pay the cost of a courier with no guarantee I would get a refund as I have no faith in this company and they seem to do anything they can to get out of paying.