Customer Service and the glasses are wonderful. I had a problem with my lenses, due to my own error in ordering. I hadn’t paid for the additional warranty because I had never had any problems with the glasses I’d ordered previously. (I’ve been ordering from Payne for several years already.) I contact Customer Service and they made a one-time exception for me. I received full credit and ordered a replacement pair that were perfect. I received them today. I’m very happy with Payne Glasses and have recommended them to all my friends!

Avoid They will remove items saved on your wishlist. It's annoying and not worth creating an account. They will spam the hell out of your email with "deals". You may even get duplicate emails but in different inboxes. Cheap glasses, but not worth the headache. Just to add: I was so pissed off, I created an account here just to put this review.

I LOVE PAYNE GLASSES! I LOVE PAYNE GLASSES! I've bought 2 pair of regular glasses and 2 pair of sunglasses from them so far and all were of excellent quality! I will be buying more in the future!

They instantly remove anything negative I commented on their social media that i would like to see a review from a regular person and not an influencer or content creator and they had the comment flagged and removed as "spam" almost instantly. If they'll do that to something that wasn't even negative comment, I can only imagine what they do with negative reviews from real people. Any company THAT afraid of negative feedback has a product that they can't stand behind. That alone is enough for me to never give them my business.

Payne is the only way to go I have been getting my multifocal glasses , computer glasses and sunglasses from Payne for some years now and every single pair are too quality and arrive in their protective cases too. I have never had a bad experience and that is what keeps me coming back. Quality price and care. I think its top notch!