Both the buying experience and the… Both the buying experience and the customer service responses are terrific. I placed an order for a marble table lamp, My friends thought the table lamp was exquisite and luxurious. From placing the order to signing for the products, it took roughly two weeks. If we could receive it more quickly, that would be much better.

The customization service was great The customization service was great, I really liked the chandelier but the chandelier shade was clear and I wanted a smoky grey shade, luckily it could be customized. For a little extra money, you can customize the style you want the most.

Technical Support Online Service is excellent and timely I finally found a chandelier that fits my living room perfectly, this chandelier is great, beautiful & stylish, I couldn't help installing the chandelier when I received it. but all of the parts I finished, but the six bulbs part didn't light. I contacted the customer service center of their electrical engineer was online to solve the problem for me, it turned out that I had installed the wires wrongly, and according to the technical support and Installation Instructions from the electrical engineer, the chandelier finally started to work properly, thank you very much for BARRY and Ella's help!

Excellent After-sales Service I recently bought a wall sconce from Josenart. I didn’t have to wait too long to receive this wall sconce. Unfortunately, transportation issues resulted in damage to the accessories. I emailed Josenert's customer service center, and as soon as they were informed of the problem, they set up a replacement right away. I got the perfect wall sconce. In the end, I want to thank Ella for helping me address this issue.

Intimate pre-sales service I made many inquiries before purchasing, and they gladly answered all my questions and provided excellent advice, I finally decided to purchase a wall sconce for my hallway, I upgraded my logistic options and in just one week I received the sconce, I installed these in the hallway and they are very vintage and fancy.