24" Thin Deskmat Gift Got a 24" thin deskmat as a present for my cousin. Shipping to Toronto took a really long time but that is expected; the provided tracking information helped. Staff was super helpful & friendly through email and helped me use my first-time-purchase coupon when it wouldn't work. Not sure about the quality since my cousin didn't go into detail and I haven't seen it personally, but it looks good in the picture he sent me (when I asked, my cousin responded "Thickness is good"). Colors are pretty vibrant, pretty solid match to the Procreate drawing. Overall very good experience.

You customer service is good You customer service is good, the only issue of I had any and what could help improve the customer experience would be to have a more customizable at experience. I see the that you have the ability to add gamer spaces on the mat with only one option if style. If there were more options and the spaces were customizable it would be more tempting to select that option. Also better more detailed instructions about color space and size of picture for the mat would also be more helpful. These suggestions may be coming from a place of ignorance but perhaps these details if already in place they are not apparent.

Mat is great, zone needs preview and work. Mat is good quality and the resolution of the picture is good. The lack of a preview for zone options should of been my first clue to not order. This is my first MTG mat and I wanted the land and creature zones in addition to the graveyard, deck, and commander, zone. Instead there is just life counters on one side and three empty card spots on the other which are also not labeled. All other mats I have seen with zones have everything labeled so I just assumed this would look like that since there was no preview shown.

Top Quality Product and Service Excellent quality and customer service. Both custom mats as well as proprietary prints are beautifully colored, material is of the highest quality. Many options for customizations and overall 5 star experience.

Very satisfied with this product! Got a Stellaris themed large mousepad for my boyfriend and he was incredibly excited. The quality of materials is phenomenal and I really recommend the stitched sides. The printed image was very clear, not pixelated at all. If you're ordering from Canada, you should do it at least a month in advance as shipping (understandably) takes a while. 10/10 would recommend.