… I finally recieved my package I finally received my package, which was mistakenly delivered by the post office. The delay in delivery was not Suppz's fault. I understand the concern the company had about refunding or replacing my lost item. I honestly felt the situation could have been handled differently. The customer service level is very poor.

Big ups to Suppz I order from Suppz roughly once every 3-4 months and am always incredibly satisfied with my experience. Once in a while something may come up like being out of stock of an item I've ordered, but they always make it right. Shopping is also incomparably fast, as all but one order was delivered within 2 days, sometimes even next day! Suppz has earned my support and is always my first choice in workout supplements.

Shipping is quick, sample pack is awesome, but the king cobra supplement disappointed me big time for $59. The shipping is quick, the SAMPLE PACK that you can purchase for $19 IS LEGIT! However, the supplement that I ordered for $59 (king cobra) was not nearly what I expected. My usual pre workout drink works so much better. Other than that everything was great. It's my fault that I took a gamble on such an expensive supplement.

I began buying from Suppz because they … I began buying from Suppz because they carry Nutrabio and Kaged Muscle products. They are faster to ship these products than any other supplements e-retailer I have purchased from. Whenever I have had an issue, I've been able to get fast, courteous service fast. The only odd thing with Suppz is that they tend to be short staffed and delay shipping by a day or two during promos related to events like the Arnold Classic. Seems odd to run a promo then deviate from normal ship times because of understaffing. I've had two experiences like this. Products arrived only a few days later than normal, but now I make a mental note to order elsewhere when there's an event-related promo, which is only a few times per year. Otherwise, I'm a very faithful Suppz customer, and have no plans to change. Great small business!

The prices are always competitive The prices are always competitive, but my last few orders have been slower to ship and arrive. Two of my order confirmation emails came immediately saying my order had shipped and gave me a tracking number. When I started tracking the next day, it kept saying the package had not been received by the carrier. After calling Suppz.com 2 or 3 days later, I was told one of the products in my order had been back ordered. So why did I receive an email saying the order had shipped and giving me a tracking number? I haven't been as eager to order from Suppz since that happened, at least twice.