Customer
GBHorrible experience...i placed my order … Horrible experience...i placed my order on the 26th,around the 2nd i was wondering why i haven't received a tracking number so i email suppz.com and they tell me my order was under fraud review since my shipping address was different from my billing address...what..so why did nobody attempt to call me the same day of the order even the next day...then i sent them a email stating i would like a customer service rep to call me before the order was FINALLY shipped out 2 minutes latet i received a tracking number. Horrible customer service
Robert Goss
GBThe product works great gets you amped… The product works great gets you amped and pushes you through your workout with no crash afterwards. I would give it five stars except for the packaging, you need little hands to reach into the container to fish out the very small scoop, by the time you fish it out then try to get a scoop of the product, your hand is covered in the product and it’s all over the counter every morning, that needs to be addressed, all the other containers I’ve purchased have a long handled scoop.
Damon
GBGreat service from my experience I see some mixed reviews but I can say they helped me when I made a mistake on my order. I ordered late on Monday night and received shipping confirmation from them the next day, I noticed by my mistake I had ordered all of the same flavor of protein when I meant to put 2 & 2 of two different flavors, I called and they actually answered with a living breathing human being and said UPS hasn’t picked it up yet and they will gladly switch them for me. What more can you ask for?
Ben Leeper
GBI bulk ordered some pre-workout from… I bulk ordered some pre-workout from these guys and one of the containers came with part of the seal open. I sent them an email with a picture attached and they apologized and sent another can to replace it. I will definitely order from these guys again. I wish more companies understood that customer service is what wins repeat customers.
Dan C.
GBI began buying from Suppz because they … I began buying from Suppz because they carry Nutrabio and Kaged Muscle products. They are faster to ship these products than any other supplements e-retailer I have purchased from. Whenever I have had an issue, I've been able to get fast, courteous service fast. The only odd thing with Suppz is that they tend to be short staffed and delay shipping by a day or two during promos related to events like the Arnold Classic. Seems odd to run a promo then deviate from normal ship times because of understaffing. I've had two experiences like this. Products arrived only a few days later than normal, but now I make a mental note to order elsewhere when there's an event-related promo, which is only a few times per year. Otherwise, I'm a very faithful Suppz customer, and have no plans to change. Great small business!