Dan C.
GBI began buying from Suppz because they … I began buying from Suppz because they carry Nutrabio and Kaged Muscle products. They are faster to ship these products than any other supplements e-retailer I have purchased from. Whenever I have had an issue, I've been able to get fast, courteous service fast. The only odd thing with Suppz is that they tend to be short staffed and delay shipping by a day or two during promos related to events like the Arnold Classic. Seems odd to run a promo then deviate from normal ship times because of understaffing. I've had two experiences like this. Products arrived only a few days later than normal, but now I make a mental note to order elsewhere when there's an event-related promo, which is only a few times per year. Otherwise, I'm a very faithful Suppz customer, and have no plans to change. Great small business!
KG
GBAloha! I'm enjoying my service from Suppz.com Enjoying my service from Suppz.com...its easy to navigate the site and simple to place an order. I like the immediate email responses and being notified when my products have been shipped. Not to mention the expediant shipping...I live all the way in Hawaii and the shipping still comes pretty fast. Thank you Suppz.com I'm looking forward to doing more business with your site.
Ben Leeper
GBI bulk ordered some pre-workout from… I bulk ordered some pre-workout from these guys and one of the containers came with part of the seal open. I sent them an email with a picture attached and they apologized and sent another can to replace it. I will definitely order from these guys again. I wish more companies understood that customer service is what wins repeat customers.
Customer
GBHorrible experience...i placed my order … Horrible experience...i placed my order on the 26th,around the 2nd i was wondering why i haven't received a tracking number so i email suppz.com and they tell me my order was under fraud review since my shipping address was different from my billing address...what..so why did nobody attempt to call me the same day of the order even the next day...then i sent them a email stating i would like a customer service rep to call me before the order was FINALLY shipped out 2 minutes latet i received a tracking number. Horrible customer service
Jordan McLaughlin
GBI have used this company several times … I have used this company several times in the past and always find myself back on their website. Really good customer service and good prices. I do seem to have issues with the tracking numbers they provide. The tracking number always says "Preparing for shipment" and never updates. I would like to see them bring back the Facebook coupon codes for their followers.