I bulk ordered some pre-workout from… I bulk ordered some pre-workout from these guys and one of the containers came with part of the seal open. I sent them an email with a picture attached and they apologized and sent another can to replace it. I will definitely order from these guys again. I wish more companies understood that customer service is what wins repeat customers.

Shipping is quick, sample pack is awesome, but the king cobra supplement disappointed me big time for $59. The shipping is quick, the SAMPLE PACK that you can purchase for $19 IS LEGIT! However, the supplement that I ordered for $59 (king cobra) was not nearly what I expected. My usual pre workout drink works so much better. Other than that everything was great. It's my fault that I took a gamble on such an expensive supplement.

… I finally recieved my package I finally received my package, which was mistakenly delivered by the post office. The delay in delivery was not Suppz's fault. I understand the concern the company had about refunding or replacing my lost item. I honestly felt the situation could have been handled differently. The customer service level is very poor.

The prices are always competitive The prices are always competitive, but my last few orders have been slower to ship and arrive. Two of my order confirmation emails came immediately saying my order had shipped and gave me a tracking number. When I started tracking the next day, it kept saying the package had not been received by the carrier. After calling Suppz.com 2 or 3 days later, I was told one of the products in my order had been back ordered. So why did I receive an email saying the order had shipped and giving me a tracking number? I haven't been as eager to order from Suppz since that happened, at least twice.

I started purchasing from this company… I started purchasing from this company because of an online promotion. I've kept buying from them because of their customer service and price. Also they went above and beyond when a package wasn't delivered they went as far as to reach out to the postal service to see what's up. Also like their ability to make payments on an order. Which probably has me spending more money.