Steve Clark, NASM Certified Personal Trainer.
GBLast order was wrong. Last 2 were late. My last 2 orders have been several days late with no notification from customer service. The latest order has an incorrect item, but customer service can only be reached from 8 to 5 CST. I liked the idea of free 1-2 shipping, since I'm in Iowa, but Bodybuilding.com has a warehouse in Wisconsin as well. They always deliver within 2 days and have never messed up an order.
Jordan McLaughlin
GBI have used this company several times … I have used this company several times in the past and always find myself back on their website. Really good customer service and good prices. I do seem to have issues with the tracking numbers they provide. The tracking number always says "Preparing for shipment" and never updates. I would like to see them bring back the Facebook coupon codes for their followers.
Sandra
GB… I finally recieved my package I finally received my package, which was mistakenly delivered by the post office. The delay in delivery was not Suppz's fault. I understand the concern the company had about refunding or replacing my lost item. I honestly felt the situation could have been handled differently. The customer service level is very poor.
Cara Garrett
GBVery complete and awesome experience. Love my Black Magic protein products. So very happy to find the elusive Blueberry Muffin flavor on Suppz. The BOGO 50% deal was a super bonus! I will definitely continue to use Suppz for my supplement needs.
Customer
GBHorrible experience...i placed my order … Horrible experience...i placed my order on the 26th,around the 2nd i was wondering why i haven't received a tracking number so i email suppz.com and they tell me my order was under fraud review since my shipping address was different from my billing address...what..so why did nobody attempt to call me the same day of the order even the next day...then i sent them a email stating i would like a customer service rep to call me before the order was FINALLY shipped out 2 minutes latet i received a tracking number. Horrible customer service