Last order was wrong. Last 2 were late. My last 2 orders have been several days late with no notification from customer service. The latest order has an incorrect item, but customer service can only be reached from 8 to 5 CST. I liked the idea of free 1-2 shipping, since I'm in Iowa, but Bodybuilding.com has a warehouse in Wisconsin as well. They always deliver within 2 days and have never messed up an order.

Horrible experience...i placed my order … Horrible experience...i placed my order on the 26th,around the 2nd i was wondering why i haven't received a tracking number so i email suppz.com and they tell me my order was under fraud review since my shipping address was different from my billing address...what..so why did nobody attempt to call me the same day of the order even the next day...then i sent them a email stating i would like a customer service rep to call me before the order was FINALLY shipped out 2 minutes latet i received a tracking number. Horrible customer service

I started purchasing from this company… I started purchasing from this company because of an online promotion. I've kept buying from them because of their customer service and price. Also they went above and beyond when a package wasn't delivered they went as far as to reach out to the postal service to see what's up. Also like their ability to make payments on an order. Which probably has me spending more money.

Well like every horrible review Well like every horrible review, mine is the same complaint. Slow delivery, poor (no) communication and an all around shady company. I guess I’ll be the first terrible review for 2021. Anyway, they made the shipping label for UPS but failed to take it to the UPS. So my order is collecting dust on their shelf. Maybe the owner of Suppz can spend less time complaining about the “Kung Flu” on Instagram (his words not mine) and more time actually working.

… I finally recieved my package I finally received my package, which was mistakenly delivered by the post office. The delay in delivery was not Suppz's fault. I understand the concern the company had about refunding or replacing my lost item. I honestly felt the situation could have been handled differently. The customer service level is very poor.