Steve Clark, NASM Certified Personal Trainer.
GBLast order was wrong. Last 2 were late. My last 2 orders have been several days late with no notification from customer service. The latest order has an incorrect item, but customer service can only be reached from 8 to 5 CST. I liked the idea of free 1-2 shipping, since I'm in Iowa, but Bodybuilding.com has a warehouse in Wisconsin as well. They always deliver within 2 days and have never messed up an order.
Iowa Guy
GBThe prices are always competitive The prices are always competitive, but my last few orders have been slower to ship and arrive. Two of my order confirmation emails came immediately saying my order had shipped and gave me a tracking number. When I started tracking the next day, it kept saying the package had not been received by the carrier. After calling Suppz.com 2 or 3 days later, I was told one of the products in my order had been back ordered. So why did I receive an email saying the order had shipped and giving me a tracking number? I haven't been as eager to order from Suppz since that happened, at least twice.
Damon
GBGreat service from my experience I see some mixed reviews but I can say they helped me when I made a mistake on my order. I ordered late on Monday night and received shipping confirmation from them the next day, I noticed by my mistake I had ordered all of the same flavor of protein when I meant to put 2 & 2 of two different flavors, I called and they actually answered with a living breathing human being and said UPS hasn’t picked it up yet and they will gladly switch them for me. What more can you ask for?
KG
GBAloha! I'm enjoying my service from Suppz.com Enjoying my service from Suppz.com...its easy to navigate the site and simple to place an order. I like the immediate email responses and being notified when my products have been shipped. Not to mention the expediant shipping...I live all the way in Hawaii and the shipping still comes pretty fast. Thank you Suppz.com I'm looking forward to doing more business with your site.
Ben Leeper
GBI bulk ordered some pre-workout from… I bulk ordered some pre-workout from these guys and one of the containers came with part of the seal open. I sent them an email with a picture attached and they apologized and sent another can to replace it. I will definitely order from these guys again. I wish more companies understood that customer service is what wins repeat customers.