Customer
GBHorrible experience...i placed my order … Horrible experience...i placed my order on the 26th,around the 2nd i was wondering why i haven't received a tracking number so i email suppz.com and they tell me my order was under fraud review since my shipping address was different from my billing address...what..so why did nobody attempt to call me the same day of the order even the next day...then i sent them a email stating i would like a customer service rep to call me before the order was FINALLY shipped out 2 minutes latet i received a tracking number. Horrible customer service
Robert Goss
GBThe product works great gets you amped… The product works great gets you amped and pushes you through your workout with no crash afterwards. I would give it five stars except for the packaging, you need little hands to reach into the container to fish out the very small scoop, by the time you fish it out then try to get a scoop of the product, your hand is covered in the product and it’s all over the counter every morning, that needs to be addressed, all the other containers I’ve purchased have a long handled scoop.
Jordan McLaughlin
GBI have used this company several times … I have used this company several times in the past and always find myself back on their website. Really good customer service and good prices. I do seem to have issues with the tracking numbers they provide. The tracking number always says "Preparing for shipment" and never updates. I would like to see them bring back the Facebook coupon codes for their followers.
Steve Clark, NASM Certified Personal Trainer.
GBLast order was wrong. Last 2 were late. My last 2 orders have been several days late with no notification from customer service. The latest order has an incorrect item, but customer service can only be reached from 8 to 5 CST. I liked the idea of free 1-2 shipping, since I'm in Iowa, but Bodybuilding.com has a warehouse in Wisconsin as well. They always deliver within 2 days and have never messed up an order.
Sandra
GB… I finally recieved my package I finally received my package, which was mistakenly delivered by the post office. The delay in delivery was not Suppz's fault. I understand the concern the company had about refunding or replacing my lost item. I honestly felt the situation could have been handled differently. The customer service level is very poor.