I began buying from Suppz because they … I began buying from Suppz because they carry Nutrabio and Kaged Muscle products. They are faster to ship these products than any other supplements e-retailer I have purchased from. Whenever I have had an issue, I've been able to get fast, courteous service fast. The only odd thing with Suppz is that they tend to be short staffed and delay shipping by a day or two during promos related to events like the Arnold Classic. Seems odd to run a promo then deviate from normal ship times because of understaffing. I've had two experiences like this. Products arrived only a few days later than normal, but now I make a mental note to order elsewhere when there's an event-related promo, which is only a few times per year. Otherwise, I'm a very faithful Suppz customer, and have no plans to change. Great small business!

… I finally recieved my package I finally received my package, which was mistakenly delivered by the post office. The delay in delivery was not Suppz's fault. I understand the concern the company had about refunding or replacing my lost item. I honestly felt the situation could have been handled differently. The customer service level is very poor.

I started purchasing from this company… I started purchasing from this company because of an online promotion. I've kept buying from them because of their customer service and price. Also they went above and beyond when a package wasn't delivered they went as far as to reach out to the postal service to see what's up. Also like their ability to make payments on an order. Which probably has me spending more money.

Great service from my experience I see some mixed reviews but I can say they helped me when I made a mistake on my order. I ordered late on Monday night and received shipping confirmation from them the next day, I noticed by my mistake I had ordered all of the same flavor of protein when I meant to put 2 & 2 of two different flavors, I called and they actually answered with a living breathing human being and said UPS hasn’t picked it up yet and they will gladly switch them for me. What more can you ask for?

Horrible experience...i placed my order … Horrible experience...i placed my order on the 26th,around the 2nd i was wondering why i haven't received a tracking number so i email suppz.com and they tell me my order was under fraud review since my shipping address was different from my billing address...what..so why did nobody attempt to call me the same day of the order even the next day...then i sent them a email stating i would like a customer service rep to call me before the order was FINALLY shipped out 2 minutes latet i received a tracking number. Horrible customer service